Operations Supervisor - ROS
Operations Supervisor - ROS
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Job Description
Great company. Great people. Great opportunities.
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As an Operations Supervisor you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager you will provide the supervision needed to ensure safety branch metric performance and Rental Flow efficiency while contributing worldclass sales and customer service support.
What youll do:
Support Branch Manager in implementing actions to achieve financial objectives
Assist the Branch Manager in ensuring compliance with all company policies
Drive branch metrics by monitoring scorecard items determining root causes and opportunities for improvement and providing coaching and feedback to staff making recommendations for corrective actions
Support all aspects of sales and customer service to ensure world class service and operational excellence including processing rental quotations reservations and contracts in compliance with company policies and procedures
Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process; drive profitability by monitoring and controlling costs
May be responsible for daytoday operational activities including opening and closing cash drawer reconciliation and bank deposit and others
Motivate coach and train personnel
Promote a culture of safety and discipline through leadership exemplary personal compliance accountability and communication
Other duties assigned as needed
Requirements:
High School diploma; Bachelors degree preferred
3 years of sales and operational experience
2 years supervision and leadership experience
Basic knowledge of the construction rental equipment industry or related
Strong motivational and leadership skills
Superior customer service teamwork and verbal/written communication skills
Proficient in Microsoft Office (particularly Excel)
Valid drivers license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures.
Why join us
We dont just talk the talk! Were an awardwinning company (recently named a Glassdoor Best Place to Work in 2023 that truly cares about our people Thats why we offer bestinclass benefits and perks that will support you and your family. In addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position education training experience skills and ability.
Required Experience:
Manager
Employment Type
Full-Time
