Urgent requirement ofIncident and Outage Basis Expert Perm/ Contract Sydney
Requirements
- Solid handson experience with SAP technologies like SAP NetWeaver Web Dispatcher Business Objects solutions Convergent Charging Convergent Mediation OpenText
- Work experience in Cloud Operations for running applications systems on a large scale
- Should have experience in ITIL and IT Service Management processes such as Incident Management
- Management Experience in writing technical concepts such as Knowable Base Articles Wiki pages Root Cause Analysis
- Experience in automation of monitoring or operational workflows
- Should contribute ideas to help towards the vision and of teams in ECS Last line of Defense
- Take the lead in implementing activities like e.g. architecture decisions Process mining exercises Continuous improvements
- Establish a close relationship with the Domain Leads in Application area Service engineering
- Contributing to initiatives to reduce application related outages
- Collaborate with Product Development and support for roadmap feature and bug fixes
- Good understanding of the SAP Basis systems both on Operation system level
- Knowledge on Hyperscales (e.g. AWS Azure GCP) and Automations & Provisioning in cloud environment
- Analytical detailoriented personality and a technology enthusiast
- Exceptional communication and collaboration skills
Duration: Permanent / 6Monthsand possible extension
Eligibility:Australian/NZ Citizens/PR Holders only
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