Director of Product Management AI Automation Title Escrow
Director of Product Management AI Automation Title Escrow
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$ 250000 - 325000
1 Vacancy
Job Description
***** This role is based in San Francisco CA Office days are Wed and Thur *****
Who We Are
HomeLight is transforming the real estate transaction process by bringing speed transparency and intelligence to the complex world of title and escrow. Backed by toptier investors were entering a new phase of growthfueled by cuttingedge automation operational scale and AIpowered innovation.
Were seeking a Director of Product Management to lead our AI automation initiatives within HomeLight Closing Services. Your mission: build and scale Computer Use Agents (CUAs) that streamline escrow operations reduce turnaround times and redefine how real estate transactions get done.
Who You Are
You will lead the roadmap and of AI automation across complex documentheavy and regulated workflowsstarting with title and escrow. Youll partner crossfunctionally to build AI systems that can use software like a human: navigating UIs extracting and entering data adapting to edge cases and improving through feedback.
If youre passionate about applied AI LLMs workflow intelligence and building agents that do the work not just suggest it this is your role.
What Youll do Here
- Product Vision & Strategy
- Define and own the roadmap for CUAs and other intelligent automation features across our title and escrow platform.
- Champion a bold vision for how Agentic AI can transform backoffice operations starting with escrow workflows like HOAs payoffs E&O checks and more.
- Agentic AI Innovation
- Build Computer Use Agents that autonomously operate internal and thirdparty SaaS tools adapting to changes and collaborating with human experts when needed.
- Translate cuttingedge LLM capabilities (e.g. OCR reasoning UI navigation) into intuitive product experiences for realworld operations.
- Customer & Ops Impact
- Deeply understand the needs of escrow officers processors and customersturning friction points into automation opportunities.
- Measure impact using KPIs tied to turnaround time throughput NPS and agent accuracy.
- & Iteration
- Work closely with engineering data science compliance and legal to scope prioritize and deliver highquality releases.
- Lead A/B tests run fast experiments and iterate constantly using data and user feedback.
- Integration & AI Stack Development
- Evaluate buildvsbuy for AI tools and partners; own vendor selection for OCR LLMs and automation platforms.
- Partner with platform teams to define scalable systems for agent orchestration logging and performance monitoring.
- CrossFunctional Leadership
- Align with executive stakeholders and ops teams to ensure AI adoption drives measurable business outcomes.
- Contribute to a culture of rapid learning transparency and ownership.
What You Bring
- Experience & Leadership
- 8 years of product management experience including 2 years building or scaling AI/ML products.
- Proven success launching AI agents intelligent automations or complex integrations in SaaS fintech legal tech or proptech.
- Bonus: Experience in highcompliance domains like real estate banking or legal operations.
- Technical Fluency
- Strong grasp of LLMs OCR APIs model training pipelines prompt engineering and agent architectures.
- Ability to make smart tradeoffs between data needs model performance scalability and UX.
- Mindset
- Experience taking products from 01 and iterating fast based on data.
- You know how to manage ambiguity align stakeholders and get things out the door.
- Clear Communicator & Collaborator
- Exceptional writing and product storytellingclear concise persuasive.
- Able to lead crossfunctional teams influence senior leaders and navigate crossorg complexity.
- UserCentered Builder
- Obsessed with simplifying complex workflows for end users.
- Balance UX automation and trust in building AI products people rely on.
- Medical (Aetna or Kaiser) Dental & Vision (Guardian)
- LongTerm Disability & ShortTerm Disability
- Hospital Indemnity Insurance Accident Plan and Employee Critical Illness (Guardian)
- 401k (Guideline) Life Insurance (Guardian) & Pet Insurance (Nationwide)
- Commuter benefits are offered in certain locations
- PTO including Volunteer Days to give back to your community
- Annual Anniversary Perks including professional development and sabbaticals!
- HomeLight Services to help you with buying and selling your home
Lets chat!
The following compensation information is provided to comply with job posting disclosure requirements in Colorado New York Washington and California.
Base Pay Range: $250000.00 $325000.00base pay will vary depending on several factors such as the position location qualifications of the individual market conditions and other operational business requirements.
Required Experience:
Director
Employment Type
Full Time
