DescriptionIntroductory market language
Take a lead role in acquiring managing and retaining meaningful relationships that deliver outstanding experience to our customers
Job Summary
As a Fund Servicing Manager within the Transfer Agency team you will be responsible for the operational management and control of the daily workflow.
Job Responsibilities:
- Manage the workflow through the life cycle of any of the Transfer Agency sub functions
- Operate management and control of the daily workflow within the Transfer Agency team
- Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
- Ensure all daily controls and processing are completed and signed off including client service inquiry resolution as well as all key metrics are produced as required
- Provide direction and leadership to the team
- Continued review of content and presentation of Standard Operating Procedures in line with introduction of new policies and ongoing risk management activities
- Contribute to the strategic development of Transfer Agency products
Required qualifications capabilities and skills
- Operational subject matter expertise in Transfer Agency Reconciliation Settlements Trade Support Asset Servicing Risk and Control and Custody
- Strong people management skills ability to lead and motivate managers
- Strong ability to learn ongoing stream of new markets products and processes
- Strong risk and control awareness ability to effectively priorities workloads and work to critical deadlines
- Confident communicator in all mediums to both internal and external clients
- Strategic thinker able to review and implement process improvements
- Bachelors degree or equivalent
- Proficient in Microsoft Office products including Word Excel Access and Outlook