Manager Business Operations
Manager Business Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Rated Best Places to Work 2024 by Business Insurance Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 Strong Local and Trusted.
As a Berkley company we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation and all member insurance companies are rated A (Superior) by A.M. Best Company and carry Standard& PoorsFinancial Rating ofA(Strong).
This role will be based in our Urbandale IA office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
The Company is an equal employment opportunity employer.
Responsibilities
As our Manager Business Operations you will drive operations and process improvement activities across all regions states and leaders. Youll contribute to the successful achievement of business objectives through the development and of efficient and effective business processes. Well trust you to oversee all operations that connect to Underwriting Business Development Risk Management Analytics and Actuarial. Youll be integral to driving change management implementations for the regions in underwriting and business development.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Plans directs and executes the companys vision by ensuring best practices are established shared and utilized. Recommends refining existing operations to ensure consistent and coordinated outcomes. Ensures that continuous improvement processes are executed to support the achievement of business results and most importantly continued efficiency improvements and expense reductions. Indirect leadership of crossfunctional teams will be expected.
- Directs related to servicing of commercial new business renewals endorsements and other transactions. Analyze processes and workflow including recommendations and modifications for process improvement and increased efficiency.
- Leads business operations through all stages; research development and deployment for all Underwriting and Risk Services functions. Understands and employs cuttingedge technology and competitive intelligence to better position CWG in the market. Leads the development and deployment of vendor tools. Leads the change management planning deployment and communications for innovative and new roll outs in underwriting and risk management.
- Works in conjunction with the product team to execute and implement new products and gotomarket strategies into the marketplace. Will be the key leader in the change management process from planning developing to and roll out.
- Develops and maintains relationships with other Berkley operating units to capitalize on business opportunities and efficiencies. Demonstrates successful collaboration with business development teams and other Berkley operational wins. Serves as liaison to Business Application units providing feedback and testing support as needed. Collaborates with RSS and BTS staff for problem resolution and system efficiencies.
- Assists with coordination and influences companys trade affiliation and penetration. Provides feedback and oversite for agency meeting venue agenda etc.
- Fosters a positive environment by modeling cultural expectations. Attracts coaches and develops talent.
Qualifications
- Bachelors degree and 10 years related experience and/or training or equivalent combination of education and experience.
- Demonstrated leadership skills and ability to indirectly lead people and influence others to achieve results
- Strong business acumen including sales and underwriting acumen
- Marketing intelligence experience and application
- Comprehensive knowledge and understanding of small and middle market insurance products and coverages insurance laws regulations reinsurance placements and procedures.
- Excellent verbal and written communication skills including presentation skills
- Works effectively with all levels and can easily build new relationships
- Valid drivers license for travel.
- Ability to travel
- Completion of or working toward AU CPCU or similar designation.
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
Manager
Employment Type
Unclear
