Operation Manager - Gym
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Salary Not Disclosed
1 Vacancy
Job Description
Operation Manager
EducationalQualifications:
Bachelors Degree: Preferably in Business Administration Sports Management Operations Management or a related field
Certifications: Additional certifications in fitness management (e.g. NASM ACE or ACSM) or operations management
Experience:
Minimum 57 years of experience: Proven experience in operations management preferably in the fitness wellness or hospitality industry
Gym/Fitness Industry Knowledge: Strong understanding of gym operations equipment and fitness programs
KSA Market Experience: Familiarity with the Saudi market cultural norms and customer expectations is highly desirable
Skills:
Operational Excellence: Strong ability to manage daytoday operations ensure efficiency and maintain high standards
Leadership Skills: Proven experience in managing teams including hiring training and performance evaluation.
ProblemSolving Skills: Ability to identify and resolve operational issues quickly and effectively
Customer Service Orientation: Commitment to delivering exceptional customer experiences
Tech Savvy: Proficiency in gym management software Microsoft Office and other operational tools
Communication Skills: Excellent verbal and written communication skills in English; Arabic proficiency is a significant advantage
PersonalAttributes:
Organized and DetailOriented: Strong organizational skills with attention to detail
Proactive and SelfMotivated: Ability to take initiative and work independently
Adaptability: Ability to thrive in a fastpaced and dynamic environment
Cultural Sensitivity: Understanding and respect for local customs and traditions in KSA
Team Player: Collaborative mindset and ability to work well with others
Responsibilities:
Oversee daily operations of the gym including staff management equipment maintenance and facility cleanliness
Develop and implement operational policies and procedures to ensure efficiency and compliance
Ensure high levels of customer satisfaction and address member concerns promptly
Monitor and evaluate staff performance providing feedback and training as needed
Ensure compliance with health safety and regulatory standards
Required Experience:
Manager
Employment Type
Full-Time
