Corrections Specialist 1 - Statewide Visitation
Corrections Specialist 1 - Statewide Visitation
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Job Description
Description
*THIS RECRUITMENT IS OPEN TO CURRENT DOC EMPLOLYEES ONLY
Corrections Specialist 1 Statewide Visitation (Project)
Tumwater WAMonthly Salary Range: $5042$6785
TeamstersThis is a project appointment expected to last one 1 year.
The Department of Corrections (DOC) is seeking a highly motivated and qualified individual for the positions of Corrections Specialist 1. This position is located at DOC Headquarters located in Tumwater Washington. This opportunity is only open to current Department of Corrections employees.
When applying please include a Letter of Interest(no more than two pages) describing why you feel you are the ideal candidate for this position AND a Current Resumewith your application.The Corrections Specialist 1 (CS1 reports to the Statewide Visit Manager within the Statewide Visit Unit under the Director for Correctional Services Correctional Programs and Services Unit. In this position the CS1 supports the mission of the Department by positively engaging with family and friends of incarcerated individuals by acting as the video visiting point of contact for the agency incarcerated individuals and visitors. Additional tasks include preparing cases for the Visit Multidisciplinary Team (VMDT) documents and coordinating meetings as well as assisting the Extended Family Review Committee (EFV). These connections support successful reentry through family reunification and transition support to reduce recidivism within our communities.
The CS1 supports safer operations through accurate thorough and reoccurring background checks validation of information received review of vital records and processes to reduce threats to the orderly operations within facility visit programs. Additionally this position assists in assessing possible video visit violations and provides documentation for facility Superintendents/designees to address misconduct within the visit program and during video visits.
The CS1 is expected to reflect DOC values through their work:
Cultivating an Environment of Integrity and Trust
Positivity in Words and Actions
Promoting Safer Operations
Respectful and Inclusive Interactions
Supporting Peoples Success
Agency Profile:
The Department of Corrections as a partner in the criminal justice system enhances public safety administers criminal sanctions and programs in accordance with the law and provides leadership for the future of corrections in Washington State.
The Department consists of the Office of the Secretary Prisons Division Community Corrections Division Administrative Services Division and Medical Services Department. The Department employs over 8000 staff and has a biennial budget of approximately $1.8 billion.
For additional information about the Department of Corrections please visit .Duties
Visit/EFV application processing/Video visit review
Tasks include:
- Review applications forms and other documents submitted by visitors to ensure they are complete and all necessary documentation is provided.
- Submit completed EFV packets to facility counselors for review at Facility Risk Management Team level
- Track distributed EFV packets sent to facilities; perform follow ups; notify supervisor when delays or obstacles occur
- Approve or deny visiting/EFV applications using knowledge and interpretation of rules and procedures; complete required correspondence.
- Perform data entry of each visitors information into the visit database (CePrison) as well as placing documentation in the incarcerated individuals electronic imaging file.
- Perform routine updates of visitor information including background check updates name and address changes and removal of visitors by inmate or visitor request.
- Scan vital record documents into electronic file of individuals and immediately return documents to family members
- Review video visits to ensure compliance with video visit expectations.
- Utilize electronic systems (internal/external) to run full criminal history checks on visitors.
Respond to inquiries (electronic kiosk and phone calls) and written correspondence (email letters kiosk messages etc.
Tasks include:
- Research and respond to visitor and Incarcerated Individual (I/I) inquiries related to Visiting.
- Research and respond to inquiries from DOC staff other agency staff (DCYF etc. to explain and clarify policy requirement processes and procedures answer questions and/or direct inquiries as appropriate.
- Elevate inquiries to supervisor as appropriate
General Office Tasks
Tasks include:
- Develops maintains and revises basic office procedures related to job performance expectations.
- Maintain efficient record keeping and document filing system; propose modifications and revisions as necessary.
- Maintains tracking system and statistics related to EFV/visit unit functions.
- Scans documents mails out correspondence coordinates with DOC Correspondence Unit as appropriate.
Qualifications
Required qualifications:
High School diploma or equivalent.
AND
Two 2 years paid or unpaid in a customer service setting.
AND
- Able to operate office machines such as photocopiers and scanners voice mail systems and personal computers.
- Answer telephone direct calls and take messages.
- Maintain and update files mailing/emails and database systems generally utilizing a computer but on occasion manually.
- Communicate with general public employees and other individuals to answer questions explain information and address complaints over the phone and in writing.
- Open sort and route incoming mail answer correspondence and prepare outgoing mail within specific timelines.
- Knowledgeable of administrative and clerical procedures and systems such as word processing managing files and records office procedures and terminology.
- Knowledgeable of the structure and content of the English language including the meaning and spelling of words rules of composition grammar.
- Excellent time management skills in order to meet specified production quotas deadlines and other work goals and expectations.
- Strict adherence and observation of confidentialitythis position is responsible for processing handling and reviewing highly sensitive information.
Preferred/Desired Qualifications:
- Ability to research court decisions documents or other information related to criminal background checks through the OMNIXX database.
- Ability to quickly determine how to obtain information from all relevant sources in order to complete application processing in a timely manner.
- Resolves problems and responds to inquiries regarding rules regulations policies department procedures and department services; answers telephone; specifically related to visit application processing.
- Analyzing information and evaluating results to choose the best solution to resolve problems.
- Using relevant information and individual judgment to determine and ensure all approved visit applications are in compliance with laws regulations and Department policies.
Supplemental Information
- The mission of DOC is Improving public safety by positively changing lives
For additional information about the agency please visit .
IMPORTANT NOTES:
Please include a minimum of three 3 professional references with your application. *A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance technical skills and job competencies. If you do not have any or sufficient professional references please include nonrelated professionals such as educators or other professional associates. Phone number AND email address are required for all professional references.
Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
We are committed to maintaining a drug and alcoholfree work environment and our employees are expected to comply with all state and federal laws. A preemployment drug test may be administered as part of the selection process and applicants who test positive for any controlled substances will be disqualified from consideration.
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of selfdefense and/or deescalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
Animal care projects are a common component of most Washington State prisons including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result further information testing and treatment may also be required. Employment is not contingent upon test results.
This position may be represented by a Union Shop.
DOC does not use EVerify; therefore we are not eligible to extend STEMOptional Practice Training (OPT). For information please visit.We are committed to hiring individuals who possess core diversity competencies: Foster a positive attitude and openness toward the ever changing social and cultural makeup of the effectively with people of different perspectives abilities disabilities races religions ages genders sexual orientations and social ethnic and cultural acknowledge peoples differences and recognize these differences as important and culturally sensitive and and value diverse backgrounds and traditions.
What we offer:
As an employee of the Department of Corrections your worklife integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical dental and vision these perks also may include:
- Remote/telework/flexible schedules (dependent on position)
- Up to 25 paid vacations days a year
- 8 hours of paid sick leave per month
- 11 paid holidays a year
- Generous retirement plan
- Flex Spending Accounts
- Dependent Care Assistance
- Deferred Compensation and so much more!
DOC is an equal opportunity employer and does not discriminate on the basis of race creed color national origin sex marital status sexual orientation gender identity gender expression age honorably discharged veteran veteran status genetic information or the presence of any sensory mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
The DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
For questions about this recruitment or to request reasonable accommodation in the application process please email Alaina Olson Human Resource Consultant at For TTY service please call the Washington Relay Service at 711 or.
Required Experience:
Unclear Seniority
Employment Type
Contract
