Assistant Manager Food and Beverage
Assistant Manager Food and Beverage
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Job Description
Assistant Restaurant Manager Flower & Wolf
Flower & Wolf located in the Sheraton Suites Calgary Eau Claire (managed by Accor) offers locals and travelers a familiar yet refreshing restaurant and bar experience in a sophisticated space. As the Assistant Manager your leadership and passion for top notch food & beverage experiences will drive outstanding operating results to ensure the venue is a great place to gather and an awesome place to work.
What you will be doing:
- Lead the daily operation of the venue while ensuring high levels of guest satisfaction at all times
- Engage the team and drive a culture of service and hospitality to drive and exceed customer satisfaction scores while ensuring service standards are met
- Ensure that ongoing training and performance management is taking place and that team members are being coached and held accountable for their duties
- Responsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relations
- Handle guest concerns in a timely and professional way while ensuring to follow up and pass on information accordingly
- Assist in achieving financial targets through maximizing revenue and managing expenses and productivity
- Assist with systems Open Table & Silverware POS to ensure systems are maximized and utilized efficiently
- Ensure ambiance of restaurant and patio are well maintained and adjusted accordingly to time of day and/or season
- Ensure compliance to all local and corporate policies & procedures
Qualifications :
Your experience and skills include:
- Service focused personality is essential and previous food & beverage front of house leadership experience minimum 1 year of leadership experience in a comparable setting is required
- Computer literate with knowledge of Microsoft Office; prior experience working with Silverware or a related system is an asset
- Excellent communication skills both written and verbal
- Ability to lead by example and create strong relationships within the team and hotel
- Results orientated positive outlook attention to detail with ability to work within a fast paced environment
- Ability to consistently stand and walk throughout shift
- Available to work a schedule that reflects the business levels and needs of the venue/hotel
Additional Information :
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that to offer our guests the best we first need to offer our employees the best. Thats why youll find exceptional work opportunities throughout North America and the Caribbean Europe and Africa the Middle East and Asia Pacific as well as industry leading training career development recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy New Yorks The Plaza and Shanghais Fairmont Peace Hotel. Our teams are guided by values of Respect Trust Innovation Guest Passion Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards treating all colleagues with fairness and dignity. A community and environmental leader Fairmont is also regarded for its responsible tourism practices and awardwinning Green Partnership program. An exciting future awaits!
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
#LIAD1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
