drjobs Night Auditor

Night Auditor

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1 Vacancy
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Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • This role is required to work overnight from 11pm to 7.30am the next day.
  • Effective supervision of late guest arrivals and early departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused
  • Knowledge in Opera PMS and balancing procedures.  Run reports and draw up statistical information as required by finance policies and procedures
  • Compile Night Audit Day pack reports and documents in accordance with PCI Compliance distributing to specific departments in a timely manner as required.
  • Complete computer system backups and save in accordance with finance policies and procedures
  • Assist in the management of the hotel Front Office operation to achieve a reputation as a market leader in individualized customer focused service in the hotel locality
  • Supervision of night services including room service OTS and porter services ensuring guest arrivals and departures are as efficient as possible.
  • Management of the security and safety of both hotel guests and employees
  • Be carrying our Night Manager responsibilities in absence of the Night Manager
  • Be aware of room availability and sensitively manage overbooking situations where late night relocation is required.
  • Ensure that reservations details for in houseguests are recorded correctly i.e. room rates dates of stay authority to charge.
  • Complete relevant computer tasks in relation to Night Audit functions including posting room charges and daily room revenue.
  • Assist in the preparation of Front Office monthly reports commenting on key performance indicators.
  • Ensure public areas are clean and well presented with regular monitoring.
  • Effective liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.

Qualifications :

  • Previous experience in Front Office operations or finance at a supervisory level
  • Diploma or Degree from a recognized institution in a related field.
  • Strong leadership and interpersonal skills.
  • High level of integrity and professionalism.
  • Ability to handle multiple tasks and prioritize effectively.
  • Proactive and resultsoriented mindset.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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