Service Solutions Manager Africa
Service Solutions Manager Africa
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Salary Not Disclosed
1 Vacancy
Job Description
Purpose :
To drive and participate in the ongoing analysis of the business environment and through this analysis in collaboration with the relevant branch/area Managers plan and execute National strategies and initiatives designed to deliver annual and mediumterm organisational and operational objectives.
Key Responsibilities :
- Provider of strategic intelligence and a key enabler interacting with Sales personnel central resources in support of the development and delivery of the annual Full Potential Plan and business plan objectives. Define Target Markets and identify competitor strongholds and target accordingly.
- Target competitors strongholds and develop an effective plan with targets to penetrate the specific industry/customer and in turn grow John Cranes current market share
- Develop an effective keyaccount strategy along with the focus group on key target customers or industry and implement this in line with the African business objectives.
- Keep close contact with the market to assess new developments/requirements for the longterm growth of sales
- To ensure that regular review of the companys competitive environment is made and appropriate measures are taken to increase the market share and ensure that the company retains its market position as the worlds largest designer manufacturer and supplier of engineering sealing systems solutions and associated products in the country
- To establish specific competitor product/service information and plans (Product life cycle Scurve etc).
- Assist in developing African medium and Longterm plans.
- Ensure that John Crane customeraccount management and aftersales service is meeting and beating the products and service offerings of its competitors
- Strategic development focus and supply of core products into new markets
- Prepare and do customer presentations on all products and services
- Assists in new product launches/development and sales plans
- Keeping abreast of new developments in the marketplace
- Ensuring that administration is kept to a high standard and that laid down procedures are strictly adhered to
Qualifications :
- 8 10 years of industry experience in a managerial role including business development.
- Excellent communication and customer service skills.
- Creative problemsolving abilities with strong planning and time management skills.
- Resultsdriven team player with ability to work independently.
- Experience working in African countries
- BTECH or equivalent (MBA advantageous)
- Strong understanding of commercial agreements and contracts
- Ability to develop and implement growth plans for new products and markets
- Fluency in English is a must French Arabic Africans is an advantage.
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our crossbusiness ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website Careers Smiths Group plc
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
