ManagerSenior Manager Product Analytics - Logistics Service

We are looking for a Manager/Senior Manager Product Analytics (Logistics Service) to join the Central Service team on our journey to always deliver amazing experiences.

You will be responsible for leveraging data insights that support the Service team in achieving their vision by driving customer experience at a sustainable cost. The outcome of your teams work will drive product decisions and enhance overall product performance that supports our vision

• You will lead a team of product analysts and shape the team organization in one of the fastestgrowing business units within Delivery Hero Service Logistics. You will be also responsible for the team performance and growth

• You will engage with senior leadership and key stakeholders to understand business goals requirements and priorities and help translate them into roadmaps

• You will work closely with our data science team to design and implement metrics that help us better understand the performance of our products

• Your team will be responsible for identifying what service experiences drive the best customer retention including A/B testing cohort analysis and user segmentation to identify trends insights and areas for improvement

• You are uptodate with cuttingedge developments in your area of focus and look for the right opportunities to apply them

In our Logistics Team youll tackle highimpact challenges that make lastmile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations supporting expansion into new areas like grocery and retail.

Qualifications :

• 8 years of experience as a Product or Data Analyst in a dynamic environment including a minimum of 2 years leading teams ideally with a broad mission scope or multiple stakeholders.

• Strong expertise in SQL including advanced query optimization for optimal performance and strong knowledge of at least one reporting tool (e.g. Tableau QlikView Looker MicroStrategy Periscope) along with experience using big data tools (e.g. Redshift BigQuery).

• Highly passionate about data with creative problemsolving abilities a keen eye for detail and a selfmotivated meticulous working style; you thrive as a team player and are always focused on bringing out the best in your team.

• Strong business acumen in ecommerce or related product industries.

• You have at least a bachelors degree in a quantitative field (e.g. computer science physics mathematics engineering).

Nice to have:

• Experience in user retention domain

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mindboosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.      

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Fulltime