Senior Director - Small Business Solutions

About Visa Commercial Solutions (VCS) 

Visa Commercial Solutions (VCS) is dedicated to delivering innovative payment solutions for businesses and governments worldwide. By partnering with Financial Institutions and Fintechs VCS offers seamless experiences that streamline critical business processes such as expense management compliance and vendor payments. The goal is to enhance cash flow productivity and efficiency for clients. VCS provides tailored products for all business sizes featuring automated payment processing expense tracking and detailed reporting all within a secure and globally recognized payment network. This empowers businesses to manage finances more effectively reduce costs and gain valuable insights into spending patterns. 

The Small Business team for the US and Canada is dedicated to empowering issuers merchants Fintechs and processors to elevate their support for small business clients. We are looking for an experienced Sales leader who can spearhead business development strategies secure essential resources and forge impactful partnerships aimed at driving Small Business growth and digital transformation. Join us in shaping the future of Small Business development and innovation in alignment with Visas strategic vision.   

About this Role: 

TheSenior Director Business Development Small Business Lead is responsible for identifying developing and selling in meaningful partnership opportunities to grow Visa payment volume in Small Business. The role requires an experienced sales and business development professional with deep knowledge of the Small Business space who can identify potential deals develop strategy and manage the teams needed to bring them to fruition. The Small Business team works closely with Visas Product Cobrand Digital and Merchant & Acceptance teams as well as other stakeholders such as Finance Legal Marketing etc. teams to execute partnership agreements and deliverables that are complex strategic and crossfunctional in nature.  The ideal candidate will be adept driving revenue and setting a sales strategy for the Small Business sector engaging credibly and effectively with various stakeholders including financial institutions merchants Fintech. The role reports to the VP Small Business for North America and is a member of their leadership team. 

Key Responsibilities 

• This leader will develop and own the Small Business sales strategy and pipeline and be responsible for driving revenue growth.   

• Lead the direct team of sales executives responsible for SMB business development. 

• Set and deliver on Key Metrics and Objectives that align with Visas Small Business growth strategy including revenue payment volume etc. 

• Provide best in class service to ensure that prospective clients business objectives are met and the partners are fully educated on Visa products and opportunities. 

• Lead the development negotiation and signing of proposals by working with various internal stakeholders and building relationships with strategic partner executives. 

• Work with cross functional teams to ensure partner solutioning is on track and aligned with both Visas strategy and client goals. 

• Proactively identify and solve complex problems that impact the management relationship and direction of the business 

• Take the lead in solving the problems that arise during the development of programs with partners. 

• Proactively educate the Visa organization on market developments and partner opportunities 

• Report to and interact with senior management to indicate the status of the partnership progress. 

• Foster indepth and productive relationships at all levels with the client and within Visa 

 Essential Functions: 

• Develop and own the Small Business sales strategy including maintain the pipeline in Dynamics.  

• Act as a key leader on the Small Business sales team while also serving as the business development leader and manager overseeing and executing the strategy to drive new revenue. 

• Serve as a partner to internal stakeholders as well as senior management providing ongoing strategic market insights overviews of Visa products business development efforts strategic partnerships and new and emerging growth initiatives. 

• Identify develop and execute customized business development plans and manage joint roadmaps to drive new business opportunities increase engagement revenue and market share. 

• Leverage a strong understanding of the Small Business payments ecosystem Small Business needs and challenges as well as current and emerging payment strategies across all Small Business product platforms (credit debit virtual etc. to identify business development opportunities. 

• Influence the clients vision for the future of payments consistent with Visas strategies and leadership principles. 

• Proactively identify and solve complex problems that impact the management relationship and direction of the business. 

• Expand relationships through the selling and implementation of Visa products and services. 

• Continuously review client strategies and market landscapes to recommend develop and implement new and creative approaches that ensure client and Visa business objectives are met. 

• Work with crossfunctional teams (internal and external) that include representation from Innovation Strategic Partnerships Product Cobrand Operations Market Research and Technology. 

• Coordinate regular joint executive meetings to review innovation strategies technologies and strategic partnership opportunities to continuously build the joint development roadmap. 

• Actively participate in and lead various adhoc internal projects as assigned. 

• Prepare proposals and negotiate contractual relationships. 

By joining our team you will have the opportunity to drive impactful change and contribute to the growth and success of Visa and our partners. We look forward to seeing how your expertise and innovative ideas can help shape the future of payments. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications
12 or more years of work experience with a Bachelors Degree or at least 10
years of work experience with an Advanced degree (e.g. Masters/MBA
/JD/MD) or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
15 or more years of experience with a Bachelors Degree or 12 years of
experience with an Advanced Degree (e.g. Masters MBA JD or MD) PhD with
9 years of experience
MBA preferred
Deep expertise in the Small Business segment payments and emerging
payments
Demonstrated track record of developing and executing strategies business
development sales planning managing and closing complex sales efforts
Courage to communicate quickly key challenges and shifts required to ensure
goals are met
Demonstrated track record and ability to develop and implement strategic
initiatives policies and operational decisions
Ability to look at opportunities from the clients perspective and consider
implications for implementation that are broader than Visa
Excellent written and verbal communication skills with the ability to establish
effective relationships with all levels including executive management
including executive management
Excellent strategic thinking and analysis skills and a proven track record of
creating solutions that increase revenue
Proven project management skills
Proficient in Microsoft Word Excel and PowerPoint
Ability to manage and grow internal and external resources and cross
functional relationships
This position requires the incumbent to travel for work 35 of the time

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510 of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 232700 to 454500 USD per year which includes potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime