Administration Officer
Administration Officer
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Job Alert
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$ 65000 - 71000
1 Vacancy
Job Description
About Us
At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.
Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.
By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
About the role
We are seeking a highly organised and customeroriented Administrative Officer for a permanent fulltime role 75 hours a fortnight) at our Rockhampton venue. This role offers an exciting opportunity to coordinate and deliver essential administrative activities while providing exceptional service to our clients. As the face of our organisation you will manage the venues reception area handle administrative support and ensure smooth operations of our facilities. The ideal candidate will possess strong communication skills attention to detail and the ability to multitask in a dynamic environment.
Additionally you will:
Manage the venue reception area ensuring highlevel customer service through facetoface and telephone communication.
Provide comprehensive administrative support including diary management coordination of counselling rooms and maintaining client records in the Client Information System (CIS).
Process financial transactions accurately including invoicing and banking while managing a webbased petty cash system.
Ensure compliance with organisational policies and procedures and assist with debt management and financial reporting.
Undertake additional duties as directed by the reporting manager to support the overall objectives of RAQ.
About you
To be successful in this position you will have:
Experience in an administrative role and in providing facetoface email and telephone customer service.
Experience with managing challenging customer interactions in a professional manner.
Demonstrated effective time management attention to detail prioritising and organisational skills.
The ability to multitask and work independently.
Advanced interpersonal and communication skills both written and verbal.
We Can Offer You
The salary is being offered between $65000 to $71000.00 per annum to be negotiated depending upon qualifications and experience plus superannuation. We also offer our employees as follows:
A healthy worklife balance; Were proud of our supportive and flexible culture. In this role youll gain invaluable skills and experience that can help you build a solid foundation for your career around a fantastic community.
Additional annual leave over the Christmas period annual leave loading and study leave.
Salary packaging options available of up to $15900 which will significantly increase the value of takehome pay.
Paid parental leave and additional benefits such as medical insurance discounts.
How to Apply
To apply send us your resume and a brief cover letter outlining your experience. Applications can be submitted by clicking the Apply Now!
Please note that we will be reviewing applications as theyre received so we encourage you to submit your application now.
Applications close Wednesday 23 April 2025
Required Experience:
Unclear Seniority
Employment Type
Full-Time
