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Job Description
Description
AHMED FAWZI MBA
P.O. Box: 299103 Dubai UAE Cell: 971 506408117
Business Strategy Innovation Management Consultative Selling Business Development
Summary
An experienced business professional with 14 years of creating and delivering value for organizations leveraging technology and innovation. Ahmeds broad experience enables him to provide a 360degree perspective spanning from the technical to business levels effectively builds consensus among people at all levels in order to create powerful collaborations united on common visions missions and goals. An expert in business strategy innovation management scenario planning business development strategic relationship management and business transformation.
Key Strengths: Communication; Teamwork; Adaptive Thinking; Building Relationships; Business .
Clients & Organizations: Citibank Egypt CBQ Qatar ADCO ADMA Atlantis The Palm Dubai TwoFour54 Abu Dhabi The Avenues Kuwait Sharjah Cooperative Ministry of Education UAE SITA US UK Australia UAE Saudi Qatar and Oman) Emirates Airlines and a wide range of SMEs.
International Exposure: United States United Kingdom Belgium Netherlands France Singapore Malaysia China Turkey Egypt UAE Saudi Qatar Kuwait Lebanon and Maldives.
Career Highlights
Created addressable pipeline of $ 9M during the FY1415 Q1.
Made inroads to develop account relationship overall portfolio crossed the $10M mark in 2 years.
Closed deals worth $3M in UAE and Saudi Arabia leveraging strategic alliances.
Created addressable pipeline of AED 4M in three months as a BDM in a smallsize IT services organization.
Improved business efficiency achieved 55 GM (gross margin) and 134 growth in the top line.
Managed delivery for IT Services portfolio of $2.1M within GCC region for government solutions.
Delivered 1 large program 10 custom build projects and 20 customized product implementations.
Managed support for mission critical solutions provided timely support & quality enhancements.
Managed multicultural geographically separated teams of 40 employees across GCC UK and India.
Earned multiple awards for performance excellence academic excellence and leadership.
Rated 5/5 Far Exceeds for two years in a row by IGT with a record of BU efficiency of 122.1.
Professional Experience
InterGlobe Services & Technologies Dubai UAE Aug12 Present
Account Director Strategic AccountsMar13 Present
My role is to actively listen to my clients and address their needs through a consultative approach that delivers a genuine solution leveraging IGT capabilities; hence sustaining the business by growing strategic relationships in the Middle East region.
- Develop and execute account development plan for Middle East region strategic accounts.
- Consultative selling in alignment with latest technologies and industry trends.
- Inroads to new areas in the clients business leveraging InterGlobe capabilities.
- Ensure a healthy P&L on the account level.
- Created addressable pipeline of $ 9M during the FY1415 Q1.
Regional Delivery Manager IT Services GCC Jul13 Feb13
Managed the delivery for IT Services portfolio of $2.1M within GCC region.
- Managed multicultural geographically separated teams of 40 employees across GCC UK and India.
- Improved business efficiency achieved 55 GM (gross margin) and 134 growth in the top line.
- Made inroads to develop account relationship overall portfolio crossed the $10M mark in 2 years.
- Facilitated steering meetings with clients top and senior management.
AHMED FAWZI MBA
UAE Cell: 971 506408117 emailprotected Projects Manager IT ServicesAug12 Jun13
Managed $1.57M IT services portfolio: develop deploy and support critical mission systems for GCC governments.
- Established an R&D practice within the team to automate the deployment process.
- Transformed 8x5 service delivery model to a 24x7 model with no impact on cost and quality.
- Improved operational efficiency 120 team utilization rate.
- Implemented an innovative knowledge management approach to leverage economies of experience.
- Awarded Outstanding Business Contribution Team for exceeding targets in two quarters in a row.
- Recognized as Best Project Manager in 2013.
- Nominated as one of nine Value Champions out of 5000 employees by colleagues and direct reports for being aligned with organizational values: customerorientation integrity and future mindedness.
ITCorner Emirates Dubai UAE Mar12 Jul12
Business Development Manager
- Developed market strategies that align ITCorners products and services to clients needs.
- Created a qualified pipeline of AED 4M building trust with the client.
- Closed deals worth $3M in UAE and Saudi Arabia leveraging strategic alliances.
Ministry of Education (MOE) Dubai UAE Apr09 Mar12
Business Technology Advisor
- Established MOE Contact Center (CC) from idea to streamlined operations
- Designed service capacity to accommodate 1500 calls 7 agents 10 hours a day 5 days a week.
- Recruited 8 MOE CC staff and trained over 60 stakeholders to ensure operations are streamlined.
- Strategized 22 initiatives provided savings of AED 1.5M in the operational costs.
- Renegotiated vendors contracts to reduce the operational costs by AED 800K.
- Constantly met and improved MOE CC service levels and operational efficiency.
- Awarded Knights of Communication Award for outstanding achievement in establishing MOE CC.
Previous Professional ExperienceJan00 Mar09
Aug 08 Mar 09: Senior Implementation Consultant with FSI (FM Solutions) Middle East Dubai UAE
Nov 07 Jul 08: Software Development Manager with ITCorner Emirates Dubai UAE
Oct 06 Oct 07: IT Manager with QLS Schools Giza Egypt
Mar 06 Oct 06: Business Analyst with Citibank N.A. Cairo Egypt
Aug 05 Feb 06: Graduate Teaching Assistant with Arab Academy for Science & Technology Cairo Egypt
Jan 00 May 05: Software Developer Project Leader and Trainer in Cairo Egypt
EDUCATION
Executive Master of Business AdministrationJul14
HULT International Business School (Dubai London Shanghai and Boston)
Strategy Innovation and Leadership
. (Hons Computer ScienceJul05
Arab Academy for Science & Technology Cairo Egypt
ADDITIONAL PROFESSIONAL QUALIFICATIONS
TOGAF 9 Certified PRINCE2 Practitioner ITIL V3 Foundation CSM Certified Scrum Master
ADDITIONAL INFORMATION
Bilingual fluency in English & Arabic
Ahmed Fawzi ResumePage 1 of 2
Job Description
Employment Type
Full-Time
