Sr Social Media Manager - Public Safety Segment
Sr Social Media Manager - Public Safety Segment
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$ 81400 - 146800
1 Vacancy
Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
About the RoleAs a Sr. Social Media Manager for TMobiles Public Safety Segment you will lead and execute a targeted social media strategy aimed at engaging business decisionmakers and IT leaders from public safety agencies. Your mission is to elevate the Uncarrier brand within this critical sector driving awareness engagement and trust.
In this role you will manage dedicated social media accounts and campaigns including content creation direction on graphic development organic programming monitoring and reporting. You will work with creative partners to develop highquality content while collaborating with TMobiles broader social media teams on initiatives like executive social media customer care and the impactful #ConnectingHeroes campaign.
Key Responsibilities
Strategic Development &
- Develop plan and implement tailored social media content across LinkedIn X (formerly Twitter) and Facebook aligned with business goals.
- Integrate with TMobiles broader strategies to amplify brand messaging for the public safety audience.
Content Creation & Quality Control
- Lead content creation efforts ensuring all social posts maintain high clickthrough and engagement rates.
- Maintain high standards of quality by coordinating copy design and link tagging ensuring all content aligns with brand guidelines and messaging.
Audience Growth & Community Engagement
- Grow audiences organically using datadriven insights hashtags sponsorships and advocacy.
- Manage influencer relationships and oversee community engagement to maintain brand tone and foster stronger connections with stakeholders.
Live Social Activations
- Plan and implement live social activations for key events leading content capture editing and realtime posting in collaboration with stakeholders.
Performance Monitoring & Reporting
- Track and analyze key performance indicators (KPIs) providing monthly reports on campaign performance.
- Identify optimization opportunities and make datadriven adjustments to refine strategies.
Collaboration & Leadership
- Provide training and strategic guidance to internal teams including segment managers and sales teams.
- Collaborate with crossfunctional teams in content digital integrated marketing and product marketing.
Industry Trends & Best Practices
- Stay updated on social media trends algorithm changes and platform innovations sharing insights confidently with the team.
- Ensure all social media activities align with established processes policies and playbooks.
Qualifications
Education
- Bachelors degree in communications marketing or business.
Experience
- Minimum of 8 years in marketing and social media management (B2B / Public Safety experience preferred) with proven success in driving audience growth and engagement.
- Skills
- Strategic and analytical demeanor with the ability to balance creativity and datadriven decisionmaking.
- Proficient in social media management tools (e.g. Sprout Social HubSpot TweetDeck).
- Experience in influencer marketing and developing highquality targeted social content.
- Strong writing editing and presentation skills with exceptional attention to detail.
- Knowledge of campaign briefing processes and working with creative agencies.
#LICorporate
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Manager
Employment Type
Full-Time
