Sr Office Administrator
Sr Office Administrator
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Job Description
At Hausmann Group we empower our associates to provide exceptional support & guidance to our clients and agents. As the Sr. Office Administrator you will create a warm and inviting office experience for associates clients and vendors. You will be the eyes and ears of the office and view the office as your office. In this role you are responsible for sparking joy in our Haus.
- Accountability: Ability to follow processes and procedures and meet deadlines. Maintain strong attention to detail to limit errors but be willing to acknowledge and correct errors if they do happen in a timely manner. Assume responsibility to ensure issues and concerns will be addressed and follow them through to a conclusion.
- Collaboration: Be respectful of diverse thoughts views and approaches. Collaborate with others to promote services and resources to meet associate and client needs. Encourage collaboration and partnership to develop relationships and build trust. Be willing to learn and adapt to the processes and preferences of associates and clients.
- Customer Service: Interact with Hausmann Group associates and clients in an empathetic and professional manner. Take every opportunity to appreciate each persons needs goals preferences and expectations. Understand the agencys areas of expertise and service offerings and encourage associates and clients to utilize resources as appropriate.
- Communication: Present information clearly concisely and accurately. Use tact and discretion when managing sensitive information. Develop written communication and use it appropriately to communicate.
- Special Projects: As a senior administrative professional you will be a strategic resource that leaders and teams can depend on to support their project initiative. Your role on the project teams will vary. The projects you support will vary. Assisting with special projects will require a high level of adaptability accountability and project management.
- You represent Hausmann and undoubtedly live by our core values. Meaning you are a kind and empathetic colleague that values a welcoming office environment for all and you promote a culture of continuous improvement and innovation throughout the agency.
- You are organized and get a sense of satisfaction from structure and seeing tasks through to the very end.
- You know your way around a computer and wont have any concerns generating reports and spreadsheets.
- You are a clear and effective writer and communicator.
- Youre great at prioritizing competing interests and know when to ask others for help.
Physical Requirements:
- Ability to remain seated at a desk or workstation for long periods often 68 hours per day.
- Ability to use hands and fingers to operate a computer keyboard mouse and other office equipment.
- Good vision is necessary for reading documents computer screens and other detailed work.
- Must be able to lift and carry up to 10lbs.
Working Conditions:
- Position will be headquartered in the Madison Wisconsin.
- Position will be fully on site.
- Regularly work during our core business hours: Monday through Friday 8am4:30pm.
- A valid drivers license and reliable transportation is required.
Dont meet every single requirement At HG we are dedicated to building a diverse inclusive and authentic workplace. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Required Experience:
Senior IC
Employment Type
Full Time
