Senior UX Design Program Manager Search and Conversational Shopping Design Amazon
Senior UX Design Program Manager Search and Conversational Shopping Design Amazon
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 116500 - 192600
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
Were seeking a selfmotivated highlyorganized Sr. UX Program Manager to join our Rufus Design team. This is an exciting opportunity to contribute to the team behind Rufus Amazons new generative AIpowered shopping assistant. Rufus helps customers find and discover products by providing insights making recommendations answering product questions making comparisons and more.
As a UX program manager on this innovative project youll help shape the future of this highimpact program which benefits from extensive customer research and behavioral data and a rapid launch cadence. If youre passionate about creating seamless user experiences and thrive on bringing structure to complexity this is your opportunity to make an impact. Youll bring your operational prowess to drive bestinclass design operations and collaborate closely with a diverse crossfunctional team of designers researchers writers engineers and product managers. Join us in revolutionizing online shopping through AIpowered guidance.
Key job responsibilities
* Lead design operations including roadmaps backlogs and intake
* Work with UX leadership on prioritization goaltracking and resource planning
* Drive design review cadences status updates and timely delivery across product development lifecycles
* Build scalable processes for multiple teams and pods to work effectively together
* Build strong partnerships between Design Engineering Data Science and Product teams
* Project manage select highstakes tiger team projects through to delivery
A day in the life
Your daytoday role focuses on 3 key areas:
Team Enablement
Empower the UX team to own their timelines and deliverables
Remove obstacles clarify requirements
Manage resource allocation and team capacity
Enable designers to focus on core creative work
Process & Operations
Drive adherence to communication standards &tools
Develop workflows and reporting systems
Stay current on systems that maximize team effectiveness
Stakeholder Management
Facilitate crossfunctional collaboration between design business and technology teams
Provide updates to key stakeholders
As the operational backbone of the UX studio you ensure the team can deliver exceptional user experiences while managing the framework that supports them.
About the team
The Rufus team is a talented group of designers engineers data scientists and product managers on a mission to define the future of AIassisted shopping.
6 years of design program management experience
Experience working and contributing to project playbooks building schedules managing issues/risks establishing communication plans and stakeholder management
Experience managing UX programs and working with Design and Research
Knowledge of humancentered design process
Knowledge of project management tools and methodologies (agile to waterfall)
Demonstrated success in resource planning and program delivery
Experience escalating issues anticipating and making tradeoffs balance the business need versus other constraints and maximize business benefit while building great customer experiences
Have an available online portfolio
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116500/year in our lowest geographic market up to $192600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a UX program manager on this innovative project youll help shape the future of this highimpact program which benefits from extensive customer research and behavioral data and a rapid launch cadence. If youre passionate about creating seamless user experiences and thrive on bringing structure to complexity this is your opportunity to make an impact. Youll bring your operational prowess to drive bestinclass design operations and collaborate closely with a diverse crossfunctional team of designers researchers writers engineers and product managers. Join us in revolutionizing online shopping through AIpowered guidance.
Key job responsibilities
* Lead design operations including roadmaps backlogs and intake
* Work with UX leadership on prioritization goaltracking and resource planning
* Drive design review cadences status updates and timely delivery across product development lifecycles
* Build scalable processes for multiple teams and pods to work effectively together
* Build strong partnerships between Design Engineering Data Science and Product teams
* Project manage select highstakes tiger team projects through to delivery
A day in the life
Your daytoday role focuses on 3 key areas:
Team Enablement
Empower the UX team to own their timelines and deliverables
Remove obstacles clarify requirements
Manage resource allocation and team capacity
Enable designers to focus on core creative work
Process & Operations
Drive adherence to communication standards &tools
Develop workflows and reporting systems
Stay current on systems that maximize team effectiveness
Stakeholder Management
Facilitate crossfunctional collaboration between design business and technology teams
Provide updates to key stakeholders
As the operational backbone of the UX studio you ensure the team can deliver exceptional user experiences while managing the framework that supports them.
About the team
The Rufus team is a talented group of designers engineers data scientists and product managers on a mission to define the future of AIassisted shopping.
6 years of design program management experience
Experience working and contributing to project playbooks building schedules managing issues/risks establishing communication plans and stakeholder management
Experience managing UX programs and working with Design and Research
Knowledge of humancentered design process
Knowledge of project management tools and methodologies (agile to waterfall)
Demonstrated success in resource planning and program delivery
Experience escalating issues anticipating and making tradeoffs balance the business need versus other constraints and maximize business benefit while building great customer experiences
Have an available online portfolio
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116500/year in our lowest geographic market up to $192600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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