We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earths most customercentric company where people can find and discover virtually anything they want to buy online. One byproduct of that mission entails becoming one of the worlds largest collectors of online indirect taxes and fees including US sales taxes EU valueadded taxes and other global transaction taxes. The Tax Engine Business Team ensures that Amazon has the right technology and processes to calculate collect and invoice those taxes accurately in a rapidly changing business and tax environment. Additionally the team also supports continued business growth and innovation by providing worldclass services to millions of our customers and Selling Partners all over the world.
Amazon is looking for a Principal Product ManagerTechnical to join its eCommerce Services Indirect Tax Calculation Tax Engine Business team. This team operates in a dynamic and fastpaced environment striving to ensure Amazons tax technology and processes are accurate and adaptable to a changing business landscape.
In this role you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents collaborating with software and business teams throughout the entire project lifecycle from designtodelivery manage tax and testing related queries and ensuring the delivery of highimpact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team.
Key job responsibilities
As a Principal Product ManagerTechnical on the Tax Engine Business Testing Products team youll spearhead the development and enhancement of critical testing tools and frameworks for Amazons global tax calculation systems. Your primary focus will be on ensuring the quality reliability and accuracy of these missioncritical regression testing components through advanced methodologies.
Youll lead initiatives to modernize and expand regression testing capabilities including:
* Updating regression suites to leverage cuttingedge technical infrastructure
* Improving auditability data sharing and security of testing processes
* Creating scalable processes to efficiently backfill and maintain a growing library of automated test cases
* Defining and refining regression test coverage metrics and dashboarding
A key responsibility will be addressing testing challenges faced by the Tax Engine organization. This includes:
* Developing new intake processes and prioritization frameworks for testing tool enhancements
* Collaborating closely with engineering teams to implement highimpact testing features
* Establishing regular touch points with engineering to provide guidance on test implementation
Youll also drive overall testing process improvements such as:
* Enhancing bug and issue management workflows specific to testing
* Serving as the primary point of contact for resolving testrelated issues
* Ensuring TEA and TEB teams have visibility into testing metrics for informed decisionmaking
Your role will require extensive partnership with stakeholders in Product(TEB) Engineering(TEA) and Operations(TEB) to understand their testing needs and pain points. By delivering robust testing solutions your work will directly impact the reliability of tax calculation systems builder productivity and Amazons ability to innovate at scale while maintaining strict accuracy and compliance standards for Tax.
A day in the life
* Meeting with tax business and software teams to understand their needs and identify the associated indirect tax calculation and collection implications. Identifying the required technical process and operational changes to support those needs. Developing product functional and user experience requirements feature specifications and standard operating procedures.
* Actively participating in projects throughout their lifecycle to ensure that the requirements are met to include making tax rules configurations specifying and reviewing test cases troubleshooting issues and ensuring alignment across teams.
* Understanding your customers (consumers sellers taxing authorities and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps seeking consensus to prioritize those strategies documenting tradeoffs and removing obstacles as necessary.
* Providing general indirect tax calculation and collection super subject matter expertise to internal and external teams including legal customer service public policy media relations business development tax software vendors and service providers taxing authorities and other governmental entities and industry and tax groups.
* Engaging deeply on technical decisions with engineering teams (internal and/or external). Expected to define both functional and nonfunctional technical requirements using your technical expertise to contribute to development discussions that center on how a product solution is designed or expected to be constructed and correctly identifying when appropriate push back is necessary.
* Presenting and discussing technologies that have/havent launched (accurately) communicate to engineers why a particular technology feature is useful/has value explaining an API (in detail) discussing how to handle the architectural differences between two technology offerings and driving the right technology design outcomes.
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Experience working directly with Engineers on product enhancements
Experience in project management methodologies business analysis or process improvement
Experience as a strong leader who can prioritize well communicate clearly and effectively influence across crossfunctional teams
Experience working with and influencing senior level stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.