Customer Practice Manager Financial Services

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages develop a longterm Professional Services strategy and execute that strategy within our Financial Services vertical.

The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development deal structuring deal support and ensures delivery excellence and project closure in their assigned accounts or territories.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector.

This is a customer facing new customer acquisition role may require up to 50 travel to customer sites.

Key job responsibilities
of longterm strategic customer transformation roadmaps having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.
Lead business outcomes ability to articulate accelerated customer outcomes through cloud technologies
Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)
Establish Executive relationships across Technology & Business groups executive sponsorship of programs
Establish an internal network at AWS most notably with internal organizations critical to success: account team #OneTeam) Partner team Global Services organization Finance Legal.
Successful assumption of role of strategic advisor and expert with a deep knowledge of the crosssection of the customers business and the available cloud services
Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives
Support scale through shared learnings and mechanisms across the Professional Services sales team.



About the team
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BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.
8 years of management consulting and IT experience with business product and digital transformation knowledge including overcoming challenges in customerfacing roles.
Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.
Business development experience including multiyear multiple service offerings with a total contract value of 10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.
Experience evaluating customer market conditions organizational readiness and CLevel engagement to drive strategic transformation initiatives.

Experience with CRM systems with a view of pursuits progress and pipeline conversion.
Experience with design of modern scalable delivery models for technology consulting services.
International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.
Understanding of cloud computing and data transition challenges.
A partner network for joint pursuit and delivery.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138200/year in our lowest geographic market up to $239000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.