Manager Personal Training Programming and Development New Club Opening Seattle

POSITION SUMMARY:

The MNR Manager upholds the quality of the Equinox experience through education programming and trainer development. As a result they inspire members and employees toward a culture of selfimprovement. In partnership with the PT Manager the MNR Manager is tasked with cultivating a collaborative and energetic culture driving professional development for the individual and team safeguarding brand standards and impacting key business levers.

ESSENTIAL FUNCTIONS:

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Business Support:

Ensure the quality of service delivered through complimentary and paid Personal Training services that result in continued PT engagement.

Complimentary Personal Training Sessions and member results review preparation

Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition

Collaborate with Membership Advisor for PT Sales takeovers

Hold the team accountable for branded quality member interactions i.e. Fitness Specialist Hours Special Events etc.

Support the PTM with pipeline management where applicable and agreed upon

Leader of Team Culture:

Collaborate with all departments of the club to achieve interdepartmental synergy

Participate in the interview and hiring process of trainers

Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.

Lead and foster team commitment to continued education opportunities to ensure high educational standards and delivery of quality programming

Create and present relevant development topics in the monthly PT department forum

Employee Development: 

Lead employees through the tier system via education and promotion process.

Skill development of the fitness assessments Complimentary PT sessions and results review conversations through coaching clearance and feedback

Competent in Equifit/CPT closing using Sales Training techniques

Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops

Lead the quality and developmental components of New Hire On Boarding

Ramper meetings with trainers to support program and session delivery

Ensure efficient and timely trainer tier promotions

Identify collaborate and align on key talent to advance trainer careers (MIT Tier X MIs)

Host weekly Tier X team meetings to discuss upcoming result reviews assessments education morale (where applicable)

Support Tier X candidate development process (where applicable)

Manage PT Standards:

Ensure high value of PT service delivery to impact member participation client attrition and compliance around programming and results review preparation.

Conduct regular program design meetings with each team member to ensure compliance on program delivery standards

Perform session audits on both complimentary and paid services and provide timely and constructive feedback

Proficiency in usage delivery and compliance of all member and employee facing digital tools Assessment Room Maintain assessment room presentation and functionality of all equipment (including Tier X room where applicable)

Equipment iPads Masks Printers etc. Vendor partnering updates/programming (where applicable)

Qualifications :

Holds a genuine interest in the science education and ongoing innovation of living a highperformance lifestyle

Upholds the integrity of the Equinox brand

Demonstrates superior instructional and coaching abilities

Expertise in Equinox programming standards

Ability to create a positive team culture with adherence to brand standards

Demonstrates leadership capability

Possess collaborative social skills and strong desire to interact with members clients and staff

Ability to manage high volume of inbound communication and react in a timely manner

Ability to create team accountability through structured timelines and required documentation

Strong technical skills

Ability to hire train and direct staff who match the brand

Strong active listening skills

Excellent written and oral communication skills

Effective time management and prioritization skills

Enthusiastic and passionate about the fitness industry

Passion for Equinox and its membercentric mission

PREFERRED QUALIFICATIONS:

Exercise Science or Sports Management Degree preferred. Current national certification CPR/AED First Aid

Excellent instructional abilities i.e. ability to lead a curriculum and create strategies for learning

Additional Information :

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training Pilates Spa and Shop
• Pay Transparency $

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities please visit one of our clubs or our website at  your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.