Training Coach

Who trains Training Team Members As a Training Coach at UWM you do. Your primary responsibility will be to coach Training Team Members on facilitation skills and instructional design best practices that meet our UWM standards as well as proven educational theories. You will also design and deliver training to our Training Team Members who train classes and design curriculum for our team members (whew say that fast three times!. You will provide oneonone coaching as well as provide support and guidance on instructional design methods training delivery corporate materials and processes for businessspecific training teams. You will evaluate and report successes and opportunities for improvements to leadership. This role requires someone with a dynamic takecharge personality and strong classroom presence whether its instructorled or computerbased training. Think youve got what it takes Read on.

• Sharing instructional design and advanced training techniques with internal business experts and external clients (brokers)
• Facilitating initial trainer certification training continuous improvement classes and our mentoring/coaching classes
• Facilitating monthly continuousimprovement classes per month.
• Conducting a minimum of five oneonone coaching sessions per week with training team members in all lanes
• Evaluating at least five training classes five material evaluations or a combination of both per week
• Managing and maintaining training coaching and evaluation processes for UWM corporate training and for our business training teams
• Developing training materials to use for instruction such as job aids PowerPoint slides participant and facilitator guides
• Developing and maintaining longterm relationships with training team leaders trainers instructional designers business experts internal and external clients
• Demonstrating our core values on a regular basis and consistently hitting your monthly goals
• Actively seeking and delivering coaching and feedback in a mentoring capacity to new trainers and developers throughout the company
• Leading/assisting/facilitating other training and leadership training platforms initiatives or projects as needed

MUSTHAVE QUALIFICATIONS

• 2 years of corporate training experience or related experience
• Demonstrated success in facilitation and material development
• Familiarity or experience with learning management systems training software (e.g. Canva Vyond Snagit) authoring tools (e.g. Articulate Storyline & Rise Adobe InDesign & Captivate) and Microsoft Office
• Curriculum development activity creation and classroom facilitation
• Strong verbal and written communication skills
• Selfmotivated with a strong work ethic
• Solve problems and be solutionfocused
• Comfortable in a fastmoving environment
• Ability to multitask and adapt
• Positive attitude and willingness to learn
• Onsite fulltime attendance

NICETOHAVE QUALIFICATIONS

• Previous coaching or leadership experience
  
• Mortgage industry experience
  
• Bachelors degree
  
• Successful completion of at least one trainthetrainer course or certification course

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical dental vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large stateoftheart fitness center including exercise classes such as yoga and Zumba various sports leagues and a fullsize basketball court
• Wellness area including an inhouse primarycare physicians office fulltime massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grabandgo snacks
• Inhouse Starbucks and Dunkin
• Indoor/outdoor caf with WiFi