Associate Business Process Consultant
Associate Business Process Consultant
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$ 63000 - 70000
1 Vacancy
Job Description
Field Based Position Must reside near a Major Airport
About US
CDK Global is a leading provider of cloudbased software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloudbased software as a service (SaaS) platform enables dealerships to manage their endtoend business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit
AtCDK Global we are focused on connections that allow us to deliver worldclass software support and data insights. Our values define who we are and how we show up for each other our customers and our communities. Our values: StayCuriousOwnIt BeOpen CreatePossibilities
Position Summary
The Associate Business Process Consultant position requires the incumbent manage and execute onsite and remote initial delivery of CDK software application and business process consulting and training
Responsibilities
Leverage existing Accounting Fixed Operations Sales CRM and Desking expertise and exercise discretion to ensure that the CDK configurations align with client business requirements
Become an expert on CDK Retail software and retail applications.
Based on business experience and knowledge make best practice recommendations for CDK configurations and/or client business processes to maximize client utilization and business results.
Confer with client and CDK on best practices utilizing CDK solutions.
Interact with and train assigned clients regarding CDK solutions.
Work with peers and other project colleagues to achieve project results.
Mentor other onsite associates to help them grow their knowledge and broaden their expertise.
Separately and with key management review Performance reporting comparing to benchmarks/goals for process and business improvement opportunities.
Act as an advocate for clients within CDK.
Maintain a high level of awareness of current automotive business trends and best practices.
Evaluate dealership knowledge and their current level of process and product utilization
Ability to consult with clients staff at all levels.
Work individually or partner with colleagues to identify process workflow gaps and create solutions.
Advise on best practices that drive dealership efficiency system utilization margins sales productivity and revenue
Complete paperwork and documentation in the designated timeframe
Support strategic and operational improvements with CDK team.
100 Travel
Qualifications
At least 5 years of experience with demonstrated success in retail automotive.
At least 2 years experience with demonstrated success in retail automotive management.
DMS with Fixed Operations.
Bilingual (French and English)
Preferred Qualifications
Excellent written and verbal communication skills.
Excellent interpersonal skills.
Proficiency with MS Office products.
Ability to work independently in a fastpaced environment.
Ability to transition to working remotely with clients.
Salary Range: $63000 $70000 CAD
At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Required Experience:
IC
Employment Type
Full-Time
