- Operations Management: Manage daytoday operations of the Cloud Kitchen facility. Implement and streamline standardized processes to enhance efficiency and productivity.
- Kitchen Inspection: Regularly inspect kitchen equipment to ensure proper functioning. Follow the procedures as laid down to smoothen up the operations work.
- Stock Management: Order receive and stock kitchen items following FIFO (First In First Out) and FEFO (First Expired First Out) standards.
- Safety and Sanitation: Maintain a healthy and safe environment by adhering to sanitation regulations and organizational standards.
- Customer Complaints: Address customer complaints conduct root cause analysis and implement strategies to prevent future issues.
- Efficient Operations: Multitask by taking orders packing efficiently and serving safe and hygienic food to customers.
- Scheduling and Coverage: Ensure proper employee schedules to maintain customer service standards.
- Inventory Coordination: Monitor inventory levels and coordinate replenishment to prevent stockouts. Collaborate with the outlet or shift manager for inventoryrelated processes.
- Effective Communication: Stay informed about management updates and effectively communicate them to the team.
- Professional Standards: Uphold dress code grooming standards and punctuality in the outlet.
Requirement and Skills:
Working knowledge of various computer software programs (MS Office restaurant management software POS)
Leadership skills Ability to lead and motivate a diverse team.
Operational Efficiency Keeping a track record of improving operational processes.
Customer satisfaction Focus on enhancing customer experience with different strategies.
Communication Clarity and effectiveness in communication both written and verbal.
Compliance Understanding and adherence to health and safety regulations.
Industry Knowledge Understanding of current trends and challenges in the Cloud Kitchen space.
Adaptability Ability to adapt to changing market trends and business environments.
Team Management Effectiveness in recruiting training and leading a cohesive team.
Required Experience:
Junior IC