Sr Business Analyst Starlink Enterprise
Sr Business Analyst Starlink Enterprise
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.
SR. BUSINESS ANALYST (STARLINK ENTERPRISE)
Starlink our revolutionary satellite constellation will deliver lowlatency broadband internet worldwide. The Starlink Enterprise Account Management team serves as the point of contact for Starlinks growing base of enterprise customers from contract signature through successful activation ensuring all contract terms are fulfilled. This role will be responsible for analyzing data about Starlink enterprise customers and translating it into reporting recommendations and tooling to improve both our customers experience and internal Starlink operations. Our ideal candidate has selfstarter that has a passion for building analytics from scratch prototyping tools and working crossfunctionality to simplify systems.
RESPONSIBILITIES:
- Conduct analyses (SQL queries other methods) that identify issues and opportunities impacting our customers including actionable recommendations that quantifiably change outcomes
- Define and develop departmentlevel metrics and associated dashboards that quantify the health of our customer accounts and influence change
- Integrate with all levels of the business to understand current workflows and identify systematic gaps
- Develop automation that accelerate revenue mitigates business risk or creates efficiencies within Starlink Business Operations and across teams
- Own data integrity tool maintenance and reporting quality
- Train internal users external technical teams and leaders on dashboard API and tool usage; assist in troubleshooting
- Improve data capture for future Account Management use cases identifying frontend requirements and collaborating with software development teams on table structure
- Support new market launch continuous improvement and crossfunctional strategic initiatives
BASIC QUALIFICATIONS:
- Bachelors degree
- 5 years of professional experience in reporting and analytics within customer operations manufacturing quality human resources purchasing operations cost accounting supply chain management or consulting
- 3 years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau Power BI Looker)
- 3 years of professional experience in at least one analytics language (e.g. Python R)
- 1 years of experience leading projects
PREFERRED SKILLS AND EXPERIENCE:
- Bachelors degree in business supply chain management information systems computer science engineering or economics discipline
- Advanced SQL proficiency (i.e. advanced joins views/table distinctions and basic query optimizations)
- Advanced understanding of database structures query optimizations ETL development
- Experience automating analytics tasks (i.e. intermediate coding skills (VBA Python C# etc.
- Startup consulting or other demonstrated experience in highgrowth fastpaced rapidly changing environment
- Strong project management and selfdirected prioritization skills
- Exceptional ability to communicate technical concepts to nontechnical audiences at all organizational levels
- Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
- Experience working with customer operations teams and tools (e.g. ticketing account management communications tools)
ADDITIONAL REQUIREMENTS:
- Must be willing to work long hours and weekends as needed
COMPENSATION AND BENEFITS:
Pay Range:
Sr. Business Analyst: $110000.00 $145000.00/per year
Your actual level and base salary will be determined on a casebycase basis and may vary based on the following considerations: jobrelated knowledge and skills education and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for longterm incentives in the form of company stock stock options or longterm cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short & longterm disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.
Required Experience:
Senior IC
Employment Type
Full Time
