We are seeking an exceptional Senior Business Analyst to play a pivotal role in the successful delivery of our enterprisewide transformation program. This initiative will replace core platforms across ERP POS OMS and Merch Planning redefining our systems and business processes to support a modern scalable operating model across ANZ.
You will work with the program manager & enterprise architect to lead discovery and analysis efforts working with senior stakeholders business teams vendors and delivery squads to define futurestate capabilities and ensure alignment between technology and business strategy.
Key Responsibilites
Lead discovery workshops with senior stakeholders to understand business goals pain points and desired future states
Document current and future state processes including crossfunctional process mapping capability models and impact assessments
Elicit and document business functional and nonfunctional requirements that are clear testable and actionable
Collaborate with architects and delivery leads to shape solution design and roadmap decisions
Validate requirements through prototyping storyboarding and vendor analysis
Contribute to change impact assessments communication plans and training needs in partnership with the change management team
Support QA teams by reviewing test cases participating in UAT and confirming traceability from requirements to test coverage
Engage with vendors and third parties to align external solutions with internal objectives as needed
Skills & Experience
5 years experience as a Business Analyst in complex transformation or enterpriselevel projects
Deep understanding of enterprise systems (ERP POS OMS or related) and associated business processes
Proven ability to influence stakeholders with strong communication and facilitation skills
Experience in Agile Scrum or hybrid delivery models including working with Jira/Confluence
Strong visual communication skills able to produce highquality process maps and flow diagrams
Comfortable managing ambiguity shifting priorities and working in a fastpaced environment
Experience working with crossfunctional delivery teams vendors and offshore resources
Strong attention to detail and a passion for creating clear concise and engaging documentation
Prior experience in retail ecommerce or supply chain environments is highly desirable
Bonus Skill/ Experience
Experience with TOGAF or BABOK frameworks
Exposure to tools like Visio Lucidchart Signavio etc. for process/design work
Understanding of enterprise integration patterns and APIs
This will be a six 6 month secondment for an important project within Culture Kings!
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