Marketing Technology Manager
Marketing Technology Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Marketing Technology Manager leads strategic technology initiatives within Syracuse Universitys Division of Marketing managing critical aspects of technology and process operations. This position coordinates complex enterprise technology implementations security programs and crossfunctional projects while serving as a key liaison with departmental teams within the division of marketing and across the university. The role is responsible for overseeing a team to support divisional marketing and operational technology services. Primary duties include application administration change management technical documentation stakeholder communication and operational process improvement. This position requires experience in technology operations enterprise systems and project management with the ability to work effectively across functional teams and diverse technical environments.
Responsibilities
Manage and optimize productivity environments (Adobe Workfront & Creative Cloud Microsoft 365 etc) including platform administration user transitions and crossplatform integrations to ensure seamless collaboration and operational efficiency. Partner with technical teams across Syracuse University to collaborate on best practice of enterprise systems like Microsofts Office 365 Azure Entra and Adobe Creative Cloud. Assess review and coordinate the rollout of digital tools (cloudbased desktop etc. for use within Marketing as well as across Syracuse University including cybersecurity review data responsibility technical feasibility integration with enterprise and web systems and more. Review document and oversee service management including incident management change management and service level agreements (SLAs) across the division. Assist in the management of technical debt through strategic planning and systematic modernization efforts. Provide assessments and recommendations for process and technology of workflow management use cases. Coordinate IT management and support efforts with central ITS oversee equipment procurement processes and technology hardware deployments. Implement and manage change management processes ensuring smooth transitions and minimal disruption to systems and divisional operations. Communicate effectively with internal and external stakeholders vendors and partners making product progress information readily accessible in SharePoint and addressing concerns about upcoming changes. Develop comprehensive guidance resources and tutorials and maintain uptodate and accessible documentation. Other duties as assigned.
Required Experience:
Manager
Employment Type
Full Time
