Senior Association Coordinator
Senior Association Coordinator
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
SENIOR ASSOCIATION COORDINATOR
GENERAL SUMMARY
We are seeking a professional with a natural customer service orientation who enjoys both interacting with others (including by phone) and engaging in detailed work. If that sounds like you read on and consider joining and growing with Etherio and our fantastic association clients!
The Senior Association Coordinator plays an integral role in the Etherio Association Management team providing support to the client team members and the Board of Directors through coordinating organizing and implementing the efforts of the client. Youll manage membership data and serve as the first point of contact for member relations our Chief First Impressions Officer. Were looking for someone with high energy excellent people skills and a great work ethic.
Youll execute the associations communication strategy (sending emails and managing social media) and assist in membership recruitment and retention initiatives. The person in this role provides support to those leading event management. Meeting timelines for multiple tasks is key. This is your opportunity to join an energetic growing company that is ready to benefit from your enthusiasm and bright ideas. Etherios association clients rely on our Senior Association Coordinators to deliver operational excellence in a dynamic marketplace. They play a vital role in executing our clients goals and objectives in alignment with the vision established by the client Board of Directors.
We are seeking a professional with a natural customer service orientation who enjoys both interacting with others (including by phone) and engaging in detailed work. If that sounds like you read on and consider joining and growing with Etherio and our fantastic association clients!
The Senior Association Coordinator plays an integral role in the Etherio Association Management team providing support to the client team members and the Board of Directors through coordinating organizing and implementing the efforts of the client. Youll manage membership data and serve as the first point of contact for member relations our Chief First Impressions Officer. Were looking for someone with high energy excellent people skills and a great work ethic.
Youll execute the associations communication strategy (sending emails and managing social media) and assist in membership recruitment and retention initiatives. The person in this role provides support to those leading event management. Meeting timelines for multiple tasks is key. This is your opportunity to join an energetic growing company that is ready to benefit from your enthusiasm and bright ideas. Etherios association clients rely on our Senior Association Coordinators to deliver operational excellence in a dynamic marketplace. They play a vital role in executing our clients goals and objectives in alignment with the vision established by the client Board of Directors.
ESSENTIAL FUNCTIONS
Association Management Support
- Build strong client relationships through timely and professional interactions attentive detail in handling requests and demonstrating exceptional customer service.
- Serve as staff liaison to volunteer committees taking notes and following up on action items in a timely manner.
- Provide tracking reports (weekly monthly etc. for both internal and external customers.
- Provide administrative and project support.
- Support the overall goals and objectives of the association through additional responsibilities as required.
- Provide input into client and Association Management operations processes procedures and policies.
Membership
- Handle member inquiries and requests serving as a primary contact for a clients phone email and online membership presence.
- Maintain the membership database and ensure the accuracy of its content.
- Manage the member renewal and recruitment processes communications and reporting.
- In partnership with accounting ensure all payments are processed and properly recorded in the membership database.
- Provide membership analytics for board and committees.
Event and Registration Management
- Maintain and support webbased event and registration systems.
- Provide support for registration and membership services.
- Maintain registration history documentation and compile registration reports for each event.
- Use association management software to compile invoices and finalize database wrapup.
- Lead registration efforts for annual conference.
- Support association committees dedicated to events.
MINIMUM QUALIFICATIONS
- 14 years of administrative support experience.
- Excellent customer service skills.
- Proficient in Microsoft Office (Word Excel and PowerPoint).
- Strong ability to learn new software.
- Ability to produce professional written communications.
- Attention to detail.
- Ability to meet timelines for multiple tasks.
- Organized approach to the management of multiple projects and priorities.
PREFERRED QUALIFICATIONS
- Bachelors degree.
- Prior experience working for an association or other nonprofit membership organization.
- Experience with website management or association management systems and registration systems.
- YourMembership and MailChimp experience preferred.
- Experience managing and executing events both virtually and inperson.
WORKPLACE LOCATION REQUIREMENTS
This position is based in our Atlanta office with a combination of remote and inoffice presence.
TRAVEL REQUIREMENTS
Ability to travel to support client events up to four times per year.
Ability to travel to support client events up to four times per year.
SCHEDULING REQUIREMENTS
Requires flexibility in scheduling such as the ability to work occasional evenings and weekends to meet client event or company needs.
ESSSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Must be able to remain either in a stationary position most of the time (such as when working in the office) while also being able to stand and/or move for the majority of the time (such as when executing events onsite).
- Need to lift carry push or drag boxes or equipment up to 30 lbs.
- Frequently moves inside the office to access file cabinets office machinery etc.
- Need to adapt and function in various physical settings (for example conference centers indoor and outdoor spaces).
- Occasionally required to position self in a stooping kneeling or crouching manner.
- Frequently required to use hands or fingers handle or feel objects tools machinery and computers.
- Frequently communicates with others and must be able to exchange accurate information in these situations.
- Frequently operates a computer and other electronic equipment.
- The noise level in the office work environment is usually low to moderate while event environments may be moderate to noisy.
ABOUT ETHERIO
At Etherio we have a purpose that drives all we do: We create meaningful partnerships experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day we deliver creative customerfocused solutions for our corporate and association clients one meeting event or membership experience at a time.
Whether inperson virtual or hybrid were redefining event experiences. Were also advancing the stories of a diverse set of local national and global associations and nonprofits. In everything we do we start with understanding our clients why. Because we know that its not so much what they do but why they do it that compels people to embrace and engage with products organizations and brands. We create value for our customers by delivering solutions that power relationships at scale.
Etherio nurtures and deepens the capabilities of our people. Here we live our Core Values every day. Whether you work in our office or another location were also committed to your learning and growth. Our goal is for you to feel empowered to work out loud with a diverse team of professionals who are learners and teachers together enhancing each others strengths. Our pace of work supports fast learning and freedom to think big.
Joining our team comes with perks that support you in your personal and professional journey.
Benefits include:
- Medical dental vision and more.
- 401(k) with matching.
- Generous paid time off.
- Flexible and hybrid work schedules.
Our approach has scored us many industry awards over our 30year history including 17 consecutive years on the CMI 25 North Americas Top 25 Meeting & Incentive Companies. As leaders in the industry were always exploring new ways to solve challenges for our clients. Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as Etherio employees.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. Etherio retains the right to change or assign other duties to this position.
Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race creed national origin religion age color sex marital status sexual orientation gender identity disability citizenship status or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. Etherio retains the right to change or assign other duties to this position.
Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race creed national origin religion age color sex marital status sexual orientation gender identity disability citizenship status or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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