Business Development Center Representative
Business Development Center Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
MercedesBenz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our state of the art facility and successful sales and service team we need motivated and driven individuals to join our team!
Applicants with automotive BDC experience or phone experience is preferred although we will train the right applicant. .
Hours are MonFri and possibly Saturdays.
WHAT WE OFFER:
- Paid Training
- Benefits
- Promotes from within
RESPONSIBILITIES:
- Responsible for some inbound calls and making outbound followup calls to recent service department customers
- Utilize the CRM databases for communication cycles with customers
- Educate self on latest service & product offerings including pricing
- Be available to respond to email inquiries in a professional wellspoken manner
- Prepared to interact with customers via phone calls every day (similar to call center processes)
- Direct customers to product information resources including those available on the internet
- Check email frequently and respond to inquiries immediately
REQUIREMENTS:
- Excellent verbal and written communication skills
- Able to handle objections over the phone
- Call center experience preferred
- Proficient with Microsoft Word Excel and Outlook
- Time management prioritization skills and the ability to multitask are required
- works well in a busy environment
- Selfmotivated and goal oriented
- Must be willing to submit to a drug screen prior to employment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
