Assistant General Manager
Assistant General Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a familyowned business built on genuine relationships the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other our partners and their community with kindness and respect while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associates voice to be heard fostering a dynamic environment of communal creativity thats rife with opportunities for advancement.
The Assistant General Manager is responsible for the oversight direction and leadership of the daily operations of all hotel departments. This position develops promotes and executes actions in order to achieve the hotels goals for revenue associate engagement and guest service. You will be focused on optimizing each guests experience by living out our company purpose of hospitality from our family to yours.
Benefits:
- Quarterly Bonus Opportunity: Targeted 20 bonus potential based on performance
- Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year
- Volunteer Time: 2 hours of paid volunteer time each month
- Health Wellness and Income Protection: Comprehensive medical dental and vision insurance options along with shortterm disability longterm disability and life insurance plans
- Retirement Savings: 401(k) plan with employer matching contributions to help you prepare for the future
- Global Hotel Discounts: Exclusive rates on hotel stays worldwide
Responsibilities
- Conduct daily inspection of the property ensuring cleanliness condition and performance of standards
- Hire onboard and continually develop all associates
- Perform accounting functions including accounts payable accounts receivable
- Perform human resources functions including performance reviews disciplinary actions recognition and celebrations and compliance with established labor regulations.
- Implement and maintain ongoing communication and collaboration with all associates
- Manage in compliance with established company policies and procedures and local state and federal laws and regulations.
- Develop and maintain positive business relationships with guests vendors and external partners
- Works in conjunction with the revenue manager and sales team to implement sales strategies and a business mix that will help ensure the hotel achieves maximum revenue potential
- Actively promote the hotel and the company in the community
- Greet each guest that you encounter during your shift with a friendly smile.
- Ensures uniform and personal appearance are clean and professional.
- Follow hotel procedures for reporting and turning in lost and found articles.
- Coordinate with other departments as necessary to resolve service requests or problems.
- Ensure guest and associate safety by following established security procedures including emergency procedures key security and protecting guest and company confidential information.
- Follow all company and safety procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications.
Qualifications
- Bachelors degree in Hotel Management.
- Minimum 2 years experience as a Front Office Manager or Assistant General Manager.
- 3 years hotel operations experience in a supervisory capacity.
- 2 years experiencewith Hilton or Marriott brand or similar.
- Possess a valid drivers license
- Must be able to move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands sits or walks for an extended time period.
- Ability to work a flexible schedule to include mornings days evenings weekends and holidays.
*Employment is conditional on candidates successful completion of prehire drug and background screening*
Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Director
Employment Type
Full-Time
