Programs and Business Operations Lead - Canada
Programs and Business Operations Lead - Canada
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Job Description
The Community You Will Join:
Every day Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe.
The Chief Business Officer organization plays a pivotal role in driving the companys growth and expansion efforts worldwide. Our teammates work on commercializing Airbnbs new and existing businesses helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnbs global supply of highquality stays Experiences and Services and executing Airbnbs global strategy in market. With a focus on business strategy quality supply and international expansion the team is leading the way for Airbnbs continued growth and success in its next chapter.
The Geos Team which sits within CBO ensures that Airbnb is locally relevant and serves the needs of our global hosts and guests helping regions more efficiently plan and execute growth strategies across supply demand and other surfaces in a way that will resonate with our communities.
As we expand our business we look for the best and brightest to drive strategic business decisions. To this end the team is looking for a Business Operations Lead to join our Canada Business Operations team.
The Difference You Will Make:
You will work closely with the crossfunctional leaders and teams and play a key role in scaling our community growth and optimizationfocused programs. The successful candidate will report to the Country Manager Canada.
A Typical Day:
- Align all functions in order to achieve objectives set up with the Country Manager.
- Drive regular business operation meetings and initiate meaningful conversations leading weekly meetings with crossfunctional project teams (field & online operations marketing product legal) to ensure key initiatives are on track in Canada.
- Analyze macro and micro trends and present analysis insights and actionable plans to Airbnb country and regional leadership team to drive key business decisions
- Support the Country Manager Canada and other senior leaders on key strategic projects lead and implement adhoc operational and strategic projects for Canada. May require coordination within local country regional and teams in San Francisco.
- Own the conception and measurement of crossfunctional initiatives endtoend. Concretely this means defining a crisp problem statement articulating the ideal solution to that problem identifying key dependencies blocking that solution and then working with crossfunctional stakeholders to achieve the solution. These initiatives will span across the demand supply and regulatory surfaces of the business.
Your Expertise:
- Qualified candidates will ideally have a minimum of 10 years of work experience preferably with combined exposure to datamodeling analytics and project management in a dynamic entrepreneurial environment.
- A world class written and verbal communicator with the ability to present at all levels of an organization in a succinct clear and eloquent manner.
- A proven track record of being able to influence and rally diverse crossfunctional stakeholders against a common mission or goal using both qualitative and quantitative insights.
- Ability to not only dive into details to drive but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy.
- Ability to multitask by prioritizing work and coordinating required support across various functions to achieve project goals and objectives.
- Impeccable organizational skills attention to detail and ability to document processes & decisions made.
- Experience implementing and scaling initiatives across globally dispersed teams.
- Experience working crossfunctionally with multiple departments.
- Handson approach getting things done fast.
- Comfort with manipulating large datasets in excel is a must. SQL proficiency strongly preferred.
Your Location:
This position is Canada Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager. While the position is Remote Eligible you must live where Airbnb Inc. has a registered entity. Click here for the uptodate list of excluded states. This list is continuously evolving so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at: . Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Employment Type
Full Time
