Product Support Sales Representative Associate
Product Support Sales Representative Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Its your time make it matter.
At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges backup power at hospitals firefighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.
Our familyoriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a familyowned and operated business.Its time to use your skills and passion to do work that matters!
Job Description
Peterson Cat has a need for an Associate Product Support Representative who is based at our Eugene OR location.
SUMMARY
The Product Support Sales Representative (PSSR) Associate is an entry level sales role that is responsible for a variety of duties relevant to developing promoting and selling Peterson offered products and Company service capabilities including but not limited to Contract Service Agreements maintenance and repair services retrofit and upgrades to existing equipment. Maintains close liaison with existing customer base and actively pursues new business. Interface effectively at all levels with customers vendors and Peterson personnel. This position requires the PSSR Associate to be away from the employers place of business more than 50 of the time interacting with customers at their locations and/or job sites.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Generates and develops new business to meet specified business goals. Plan the sales calls itinerary for assigned territory.
Makes sales calls on existing and prospective customers in a professional manner. Maintains and nurtures new and existing customer relationships through frequent customer contact. Follow up on sales calls as needed to ensure completed job and customer satisfaction; intercede to solve problems and disputes.
The PSSR Associate must spend a minimum of 50 of the workweek making sales calls in territory.
Promote and sell Caterpillar parts and company service capabilities; inspect equipment; develop proposals and estimates; prepare and deliver quotations develop and sell annual maintenance contracts.
Utilize CRM software; Follow up on sales calls as needed to ensure completed job and customer satisfaction; intercede to solve problems and disputes.
Cooperate and communicate with sales service and parts personnel; understand and communicate information regarding company products services and policies and procedures to new and existing customers.
Keep current on customer equipment inventory and needs; keep current on new products and product changes and relevant company sales policies and procedures; seek out and submit cost improvements.
Ensure that all required customer paperwork is complete accurate and submitted on time.
Possesses and maintains thorough knowledge of product materials and literature to support promotional efforts.
Continually gather information on local competition and prevalent industry and business climate within the region; communicates information to management and others as needed.
Operate company or personal vehicle as needed.
QUALIFICATIONS
Associates Degree from a fully accredited college; and one to two years of directly related sales experience preferably in the heavy equipment truck parts or service business; or an equivalent combination of education and work experience.
CERTIFICATES LICENSES REGISTRATIONS
Must possess and maintain a valid drivers license with a clean driving record.
Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities females veterans and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Required Experience:
IC
Employment Type
Full-Time
