CRM Performance Coordinator
CRM Performance Coordinator
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Job Description
Join a world leading company in a highly niche space that is evolving rapidly a global customer database with no two days to be guaranteed the same.
Whats in it for you
Assist with the creation and maintenance of reports and dashboards monitoring campaign effectiveness and work directly with CRM Team Leaders to implement these strategies!
Your role with us:
As our new CRM Performance Coordinator you will support the monitoring of CRM campaigns and collaborate with CRM Team Leaders to ensure CRM campaigns are effective across all channels (email SMS web popups and inapp notifications).
Who are we
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry including Stake Kick and Twist Gaming.
Our commitment to placing our clients and their communities entertainment at the forefront of everything we do has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne our growth has been remarkable.
From humble beginnings to a thriving workforce of over 500 weve expanded not only in numbers but in ambition. There really is something for everyone here whether you work in Tech Marketing Operations Mathematics or Design we are sure to have something for everyone.
Click play on your career today!
What you will do:
- Provide support and monitoring to ensure the smooth operation of CRM Campaigns (email/sms/web popup/app notifications)
- Create and maintain reports and dashboards to assist the CRM Team Leaders measure campaign effectiveness.
- Assist the CRM Analyst in identifying any discrepancies errors or delays in campaign delivery and collaborating with CRM Team Leaders to resolve.
- Liaise with the CRM system provider to troubleshoot and resolve technical issues
- Identify opportunities to uplift campaign effectiveness (coverage / engagement / cost / customer status progression and collaborate with CRM Team Leaders to implement these strategies.
What you will bring:
- 2 years experience in a CRM / Marketing / Customer Analytics role
- Gambling and sports knowledge desirable
- Experience with customer retention campaigns
- Familiarity with CRM tools (Optimove / Salesforce / Braze / Hubspot would be highly regarded
- Proficiency with data analysis using Excel SQL Tableau Amazon Redshift
Bonus points if you also have:
- A Bachelors degree in Marketing/Communications/Data Analytics OR 2 years relevant experience in a CRM marketing or customer analytics role.
- Sports & Gambling knowledge advantageous
- Cryptocurrency knowledge would be advantageous
Some of the perks of working for us:
- Two fulltime Baristas who will make you coffee tea fresh juices & smoothies!
- Daily catered breakfast
- Snack Bar and help yourself drinks fridges on every floor
- Massage Wednesdays we get professionals to do this!
- Team budgets for lunches and activities to celebrate achievements
- Fun office environment with pool tables table tennis and all your favorite gaming consoles
- Stateoftheart endoftrip facilities
- EAP access for you and your family
- Learning & Development platform with over 9000 courses
- Paid volunteer day
- Flexible working hours
We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate on the basis of race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field where merit and accomplishment are the only criteria for success.
Required Experience:
IC
Employment Type
Full Time
