Service Technician
Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Who we are
Acusensus is an Australian technology success story with offices across Australia the United States the United Kingdom and New Zealand. Founded in 2018 we have developed worldleading technology focused on reducing road fatalities and injuries caused by distracted drivers. We are global in our aspirations and have some of the best (and smartest) team members on the planet.
Our Purpose
Saving lives and avoiding injuries is our motivation. We use advanced imaging and Artificial Intelligence solutions to tackle difficult societal challenges that make communities across the globe safer.
Our Values
- Impact We are driven by our mission to develop and deliver solutions that make a positive and sustainable impact creating safer communities across the globe.
- CollaborationWe believe that solutions to any big challenge are best discovered through collaboration.
- Integrity We pride ourselves on conducting our business ethically and responsibly. We keep our word and we deliver on our promises.
- Care We care about the safety and wellbeing of our team our customers and the communities we deliver solutions to.
About this position
Our Service Technicians work with the hardware and software that drive the worlds leading Distracted Driving technology solution based at our Garbutt depot in Townsville. The role is responsible for assembling deploying and supporting a range of fixed and mobile platforms that integrate radar and camera hardware with operating systems and communications software. In addition to holding a high level of technical knowledge electrical skills mechanical skills and faultfinding abilities our Service Technicians need to have the ability to plan and organise work to best serve the interest of Acusensus and our Customers. Our technologies involve equipment installed at the roadside realtime sensor and camera interfaces decision algorithms machine learning based detection algorithms le transfer and monitoring systems web user interfaces and cloudbased infrastructure. Reporting into the Project Engineering Lead within the Services Team this role works closely with Project Engineers Service Technicians and the Fleet and Asset team to keep everything running smoothly.
Knowledge and Key Attributes
- Electronic/electrical knowledge and ability to read create and/or modify technical diagrams drawings schematics or plans
- Demonstrated problemsolving and analytical skills
- Highly developed technical diagnostic and troubleshooting skills
- Ability to know when to escalate an issue to the next level
- Highly developed communication skills to liaise with various departments including Enforcement Trailer Operators in the field to identify and troubleshoot a fault in a remote system
- A wellrounded team player who is reliable patient and enjoys helping others.
- Highly disciplined approach to documentation and record keeping to meet QA and QC requirements
- Ability to tow and reverse heavy trailers
- Commitment to WHS and continuous improvement
Experience and Qualifications
- Tertiary (TAFE or University) qualications in either electronic electrical or computer related eld or relevant demonstrated experience.
- Mechanical and small diesel engine knowledge and skills
- Experience with UNIX Systems and Networking equipment (switches patch panels VLAN routers firewalls VPN etc. is highly regarded
- Fault finding using appropriate knowledge measurement tools and aids
- Be familiar and condent with computers/IT based work understanding of networking
- Experience with Command Line and PowerShell would be highly regarded
- Full drivers license
What we can offer you
- Attractive Remuneration & Benefits packages that reward and recognise positive impact
- Career development opportunities within a growing and dynamic company
- Work in a fun and high performing team with a broad range of skill sets and job backgrounds
How to apply
To apply visit www.acusensus/careers or apply directly via this advertisement. If you have any questions or would like to discuss the role in greater detail please email
At Acusensus were building a diverse and inclusive workplace where everyone feels empowered to drive positive change. Were committed to fostering an inclusive environment where creativity and authenticity are celebrated. No matter your background if youre passionate about making a difference we encourage you to apply.
Required Experience:
IC
Employment Type
Full-Time
