Client Leader
Client Leader
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Description
Job title:Client Lead
Reporting to:Client Partner / General Manager.
Location Country:Mumbai
Brief role description:
Wavemaker is an agency of GroupM the worlds largest media investment company and is a part of WPP. In fact we are responsible for one in every three ads you see globally.We are currently looking for a Client Lead and in this role you will be responsible for managing the daytoday relationship and driving the integrated media agenda for your respective set of clients.
3 best things about the job:
- Working with one of the best units not only in the Wavemaker India but also in the Wavemaker Global fold & in GroupM India. It will need you to be resourceful be driven as well as can drive your teams to newer heights and create your own new stellar success stories.
- You get to wear multiple hats the brand expert the creative storyteller the analytical wizard the digital expert & the communicationplanning expert. This will have both its days of heady achievement as well as days of frustration as the job is not easy and there are many competitors who are trying as much as you to be the clients trusted advisor.
- Help some of the largest brands build their digital media presence whilst driving revenues for thetheagency.
About Wavemaker
We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media content and technology.
We have one single attitude Positive Provocation.
Our name is our mission and our method. To make waves you need to be provocative even fearless. We always make sure we have each others backs through our inclusive culture.
We do our best work for brave brands and people who want to be challenged to go further and faster. We know its not easy but if its in you we will get it out of you.
Our attitude of Positive Provocation is enabled by:
- The deep Knowledge we have of our clients business.
- The confidence to Challenge whats gone before.
- The Support to go further than we thought possible.
Core responsibilities:
- Have a thorough understanding of the clients businesses (KPIs key challenges)
- Translate the clients needs into clear direction and leadership for all Wavemaker and GroupM resources working on theaccount
- Manage the daytoday operations of clients business with emphasis on quality andtimeliness
- Drive profitability on your set of accounts by adhering to GroupM tradingprinciples
- Get familiarized with proprietary Wavemaker tools and our Provocative Planningphilosophy
- Build a strong collaborative relationship with the client acting as the point of contact for all things on Digital.
- Be the recognized trusted advisor execute Digital first innovations and deliver exceptional returns.
- Liaise with finance team to ensure we close billing and invoicing ontime
- Drive innovation by exploring new ideas technologies platforms and alphas/betas
- Have career conversations and provide timely feedback to directrepartees
Additional responsibilities:
- Thought leadership in Digital new age / landscape tools & tech knowhow.
- Managing and being responsive to client requests appropriately delegating tasks to individual team members
- Formulate Digital strategy for clients business and ensure that recommendations and decisions are consistent with clients objectives andstrategies
- Oversee the work of central planning and implementation teams (ad operations search social programmatic) to ensure plans deliver on client objectives and deliveries are in line with agreedKPIs
- Demonstrate understanding of newer planning principles such as audience planning and how it can be used to shape the clients mediastrategies
- Build strong relationships with key mediaowners
- Evaluate media opportunities including ideas innovations and partnerships whenever
- Keep up to date with GroupM trading principles meeting revenue targets and driving incremental billings by identifying new mediaopportunities
- Ongoing learning of the clients category/competitive activity as well as the changing media landscape
- Contribute to pitches annual quarterly and monthly reviews and strategypresentations
The Candidate:
- Expertise in digital strategy communicationsplanningand experience in biddable media/ reservation buys / programmatic / performance
- Understanding of the programmatic and the biddable ecosystem should be able to use dashboards to plan or pull outdata
- Understand data driven marketing and build use cases for yourclients
- Demonstrate curiosity always asking meaningful questions challenging the brief ifnecessary
- Ability to navigate difficult client situations/manage expectations in a diplomaticmanner
- High attention to detail to ensure the teams output is of the highestquality
- Proven experience in managing people and ability to adapt managementstyle
- Strong team player
- Minimum 1113 years experience in a media agency or experience managing or being a part of a brands media/digitalteam
- Degree in advertising marketing business administration or managementpreferred
- Excellent communication and presentation skills
- Strong with numbers
We are a part of GroupM WPPs global media investment management company. Discover more onwavemakerglobalTwitterandLinkedIn
We are an equal opportunities employer.
All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race gender identity disability culture/religion/belief sexual orientation or age.
More about GroupM India
2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users lowpriced data plans 45 to 50 million ecommerce shoppers approximately 60 OTT offerings and a young population India is a mobilefirst internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top ecommerce/retail ventures and Indian startups blurring the lines between social mediaecommerceand mobile payments resulting in disruption on an unimaginable scale.
At GroupM India theres never a dull moment between juggling client requests managing vendor partners and having fun with your team. We believe in tackling challenges headon and getting things done.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity its about belonging. We celebrate the fact that everyone is unique and thats what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
At GroupM India theres never a dull moment between juggling client requests managing vendor partners and having fun with your team. We believe in tackling challenges headon and getting things done.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity its about belonging. We celebrate the fact that everyone is unique and thats what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
Employment Type
Full-Time
Department / Functional Area
Key Skills
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