IT Summer Student
IT Summer Student
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Salary Not Disclosed
1 Vacancy
Job Description
ABOUT THIS ROLE
We have a unique opportunity to gain valuable work experience in our Information Technology department as an IT Summer Student. If you are currently enrolled in a relevant program this opportunity will help prepare you for a future career in the utility sector. At Burlington Hydro Inc. (BHI) we believe in diverse talent and that students add value and help contribute innovative ideas to support our success.
As a summer student you will have the opportunity to contribute as part of our team work alongside and learn from experienced and talented professionals. Reporting to the Director IT Cyber Security & Business Transformation you will be assigned to various IT operationsrelated tasks through the Technical Support Ticketing system among other relevant responsibilities. This is an onsite position.
CORE RESPONSIBILITIES
- Assist the IT team in expediting Technical Support Tickets and assignments
- Support business and enterprise applications
- Assist in creating and generating datarelated reports from applications
- Provide written documentation in accordance with BHI standards as necessary
- Assist with desktop support and deployment of new PCs/laptops
- Support network administration tasks
- Monitor and record resource utilization (CPU disk memory)
- Monitor backups to ensure data integrity
- Provide support for VoIP telephone systems
- Assist with telecommunications support
- Prepare IT operationsrelated documentation
- All other duties as assigned
WHAT WE ARE LOOKING FOR
- Currently pursuing a degree in Computer Science Engineering or a related field with strong academic standing
- Knowledge of operating systems virtual machines mail filters network administration vulnerability and patch management release upgrade management VPN communications telecommunications cloud and hostingrelated technology solutions and desktop technical support would be an asset
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Strong troubleshooting problemsolving and analytical skills for resolution of Technical Support Tickets and assignments efficiently
- Advanced organizational and technical skills to independently manage work assignments and priorities
- Resultsoriented mindset with a strong sense of accountability and ownership to ensure timely task completion
- Excellent verbal and written communication skills including reading comprehension to communicate effectively
- Strong interpersonal and customer relations skills to support collaboration and user interactions
- Positive work ethic with a motivated and energetic approach along with a strong attendance record
- Safety first we prioritize a safe working environment for all
- Competitive compensation we offer a fair and competitive salary
- Handson learning gain practical experience with one of Ontarios leading Local Distribution Companies (LDC)
- Inclusive culture we promote diversity and inclusion in the workplace
Other details
- Pay TypeHourly
- Employment IndicatorSeasonal
Employment Type
Hourly
