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Job Title: IT Manager
Location: Lakewood NJ
Schedule: Monday - Friday 9:00 AM - 5:00 PM
Department: Information Technology
Reports To: Director of Operations / Executive Leadership
Moments Hospice is a compassionate provider of end-of-life care services dedicated to honoring life and providing support to patients and their families. Our mission is to provide exceptional hospice care with integrity dignity and respect. We are growing and seeking a skilled IT Manager to support and enhance our technological infrastructure.
The IT Manager will oversee and manage all technology operations within Moments Hospice ensuring that systems services and infrastructure function reliably and securely. This includes managing hardware software networks and support services across the organization while working closely with management to align IT strategies with business goals.
Manage day-to-day IT operations including troubleshooting and support for end users across all locations
Administer and maintain the organizations network servers workstations VoIP phones and other IT infrastructure
Oversee implementation and maintenance of EMR (Electronic Medical Records) and ensure HIPAA compliance
Manage vendor relationships for IT services equipment software licenses and telecom services
Ensure cybersecurity protocols are implemented and regularly updated to protect sensitive data
Support onboarding and offboarding processes by managing user accounts access controls and device setups
Develop IT policies procedures and best practices
Maintain documentation of IT systems configurations and procedures
Plan and execute IT projects upgrades and rollouts
Provide timely technical support to staff both in-person and remotely
Bachelors degree in Information Technology Computer Science or related field (or equivalent work experience)
Minimum 3-5 years of experience in IT management or system administration preferably in healthcare or hospice settings
Strong knowledge of network management Windows environments cloud platforms (e.g. Microsoft 365 Google Workspace) and cybersecurity practices
Experience with healthcare compliance standards including HIPAA
Excellent problem-solving communication and organizational skills
Ability to work independently and manage multiple priorities
Office-based role in Lakewood NJ with occasional travel to other Moments Hospice locations as needed
Ability to lift and move IT equipment (up to 25 lbs.)
Some after-hours or on-call support may be required during system outages or rollouts
Opportunity to make a meaningful impact in a mission-driven organization
Supportive and collaborative work environment
Room for growth as the organization expands nationally
Required Experience:
Manager
Full-Time