Quality Assurance Advisor
Quality Assurance Advisor
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Job Description
MAJOR FUNCTIONS:
This individual serves under the general supervision of the Executive Director. This individual is responsible for coordinating the agencys efforts in continually enhancing the quality and consistency of our adult program operations.
MAJOR RESPONSIBILITIES:
1. Participate in the agencys PersonCentered Planning process as a PCP Team member.
2. Oversee the application of THERAP documentation liaison with THERAP representatives and trainer for Therap applications as part of onboarding new employees as needed.
3. Assist with reviewing and interpreting written responses from the monitoring entity to the agency with regard to contract compliance. Provide written responses to the Tennessee Department for Intellectual and Developmental Disabilities (TNDIDD) TennCare Utilization Reviews and Licensure as needed.
4. Collect and evaluate data on unannounced site visits medication variances falls reportable incidents investigations and emergency drills. Identify and report any potential trends in these areas to the Director of Adult Services and Executive Director.
5. Conduct a minimum of one chart audit per month of enrolled adult services participants.
6. Participate in all training deemed necessary to perform duties and responsibilities effectively. Keep required training uptodate.
7. Coordinate data entry of Service Plans Individual Support Plans (ISPs) cost plans and other qualityrelated data with Program Managers.
8. Serve as backup to the Incident Management Coordinator and serve on the incident management committee.
9. Monitor THERAP contact notes attendance and billing.
10. Conduct and compile annual satisfaction surveys of family staff and individuals supported.
11. Assist with the preparation and response of the Quality Assurance Survey Licensure and the Financial Accountability Review (FAR) audit as needed. Be accessible and onsite during the annual State of TN QA survey (typically 4 successive days).
12. Report on service recipient demographics as needed for grant proposals and surveys.
QUALIFICATIONS:
- Knowledgeable about the service system for individuals with developmental disabilities in Tennessee or present an ability to learn it
- Must have aboveaverage verbal and writing skills and excellent communication skills with professional staff outside the agency.
- Experience in working with individuals with disabilities.
- Wellorganized and detailoriented.
- Knowledge of computer skills including Word Excel and databases is required.
- Must possess and maintain a valid Tennessee drivers license.
- Must possess flexibility in scheduling work hours.
Waves Inc. is an equalopportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. Waves Inc. also operates its programs and services without regard to race color and/or national origin in accordance with Title VI of the 1964 Civil Rights Act. To file a complaint please copy and paste this link into your browser to complete this form https://wavesinc/SITE/wpcontent/uploads/2023/05/TitleVIComplaintFormEnglish.pdf.
Required Experience:
Unclear Seniority
Employment Type
Advisor
