Director After Sales Service Solid Dosage Pharma APAC
Director After Sales Service Solid Dosage Pharma APAC
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Responsibilities / Tasks
- Leading After sales & service business for Pharma India with Service sales Field Service and Installation & commissioning sub organizations.
- Responsible for Service sales & order intake review hot prospects sales/courtesy visits to customers.
- Responsible for review & monitoring of Field service activity
- Responsible for review & monitoring of Installation & commissioning team. Ensure project site completion on time.
- Responsible for customer centricity & customer reach within APAC region as well as other business regions.
- Handling team of 20 FTEs (Direct & Indirect reports) & 2 dotted org reports
- Monitor resource planning team members training & development plans subject to business need.
- Dealing with GEA global counter parts for spares service of Europe supplied machines & other supports.
- Prepare data for management reporting.
- Promoting spares business & upgrade projects with new initiatives/innovations E.g. Automation upgrade Process upgrades for the existing customers.
- Promote & upgrades for compression machines for existing supplied machines.
- Supporting global OSD sites for service & upgrade projects e.g. GRAL Single Pot processors etc.
- Dealing with internal stake holders e.g. Procurement Projects sales supply chain manufacturing etc.
- Implementation of CRM system.
Your Profile / Qualifications
- Engineering background with Business & customer centric mindset
- Minimum 10 years of similar experience
- Strong operational and cost focus based proven track record of work experience in similar role.
- Customer centric approach
- Handling of team of more than 510 people.
Did we spark your interest
Then please click apply above to access our guided application process.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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