IT Support Technician
IT Support Technician
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Job Description
Job Details
IT Support Technician
Are you a techsavvy problem solver who enjoys working in a dynamic environment Do you thrive on troubleshooting IT issues supporting endusers and keeping systems running smoothly If so Human Active Technology (HAT) is looking for an IT Support Technician to join our team and help maintain our high standards of innovation and efficiency in the workplace.
Who We Are
HAT is a rapidly growing manufacturer of monitor mounting solutions heightadjustable tables and other ergonomic office products. With a strong commitment to custom manufacturing creative solutions and superior quality we serve a diverse global customer base. Headquartered in Easton PA we also have offices and showrooms in California New York City Chicago and the Netherlands.
What Youll Do
As an IT Support Technician you will play a crucial role in ensuring our employees have the technology and support they need to succeed. Your responsibilities will include:
- Providing firstlevel help desk support for computers printers networks phone systems Microsoft applications and other ITrelated issues.
- Installing and configuring operating systems and software on existing and new computer systems.
- Assisting with IT projects and tasks assigned by the System Administrator and IT Manager/Developer.
- Maintaining excellent communication with IT leadership on all tasks troubleshooting efforts and system improvements.
- Monitoring and maintaining IT system performance ensuring system security and reliability.
- Setting up new equipment and supporting endusers with hardware and software malfunctions.
What Were Looking For
Were seeking a proactive and detailoriented individual with a strong foundation in IT support and troubleshooting. The ideal candidate will have:
- High school diploma or equivalent required.
- Continuing education in Information Technologies preferred
- Experience with:
- Linux and Microsoft 365 products (preferred but not required).
- Microsoft Windows 8 10 11
- Microsoft Office
- Networking (client/peripheral)
- Basic Windows Domain functions
- Operating System installations and updates
- Analytical and problemsolving skills
- Ability to follow internal IT procedures and guidelines while troubleshooting and resolving basic IT issues.
- Strong organizational and communication skills to effectively support endusers.
Why Join HAT
- Be part of an innovative and growing company with a reputation for excellence.
- Work with stateoftheart technology in a collaborative and supportive environment.
- Enjoy a competitive salary with opportunities for professional growth and advancement.
- Comprehensive health dental and vision insurance to support your wellbeing.
- Disability and supplemental insurance options for added financial security.
- 401(k) retirement plan with company contributions to help you plan for the future.
- Generous paid time off including vacation personal days and holidays.
- Join a team that values hard work creativity and continuous learning in a dynamic environment.
At HAT we believe in creating a work environment that fosters collaboration problemsolving and career development. If youre ready to be part of a team that is shaping the future of ergonomic office solutions apply today!
Human Active Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identitynational origin disability or status as a protected veteran. If you need assistance or accommodation during the hiring process please contact
Required Experience:
IC
Employment Type
Full-Time
