Our Support Office has an exciting role as a Director of Clinical Support (Programs Dementia/Personal Expressions/Behavioral Supports and Pain and Palliative Care) to support our villages.
The Director of Clinical Support will be reporting to the Assistant Vice President of Clinical Services.
Key Outcomes
- Highly competent & high functioning Village Dementia/Personal Expression and Pain & Palliative Leads
- Support and maintain the Living in My Today Philosophy of Care
- Build and maintain competency and capacity of Dementia/Personal Expression and Pain & Palliative Leads and Regional Clinical Specialists through Village visits across the province
- Build culture of compliance and continuous improvement of Dementia/Personal Expression and Living in My Today dimensions by monitoring and improving quality of care provided to residents in LTC and RH
Key Responsibilities:
Training & Education:
- To develop educate onboard coach mentor and support Village Clinical Leaders (across all Villages through the province) and Team Members through consultation with Village Leadership Team SVP/VP Operations and AVP Clinical Support as applicable
- To support the professional practice of the Village Leadership Team as applicable
- To consistently deliver education with Schlegel Villages programs/initiatives/policies & procedures
- To assist in the implementation of new programs and in the revision and update of programs
- To provide innovative suggestions to assist with overall implementation of new concepts in order to minimize potential negative perception of change
Support & Data Analytics
- Work in partnership with our Director of Dementia Services & Knowledge Integration
- Collaborate and support the Recreation Nutrition & Food Service and People Teams
- Assess analyze and implement protocols and practices in compliance with provincial and best practice guidelines
- To ensure follow up of highrisk issues
- To support Villages in meeting regulatory requirements
- To uphold & promote Schlegel Village Culture and Values
- To promote compliance with regulatory requirements and Schlegel Village standards
- Facilitate CoP (Community of Practice Meetings) with all Dementia/Personal Expression and Pain & Palliative Care Leads on a regular basis
Continuous Quality Improvement
- Lead and support CQI/QIP on reduction of antipsychotic use and pain
- Act as a liaison and subject matter expert to all external and internal stakeholders
- To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes
- To ensure CQI & Accreditation programs are managed in accordance to Schlegel Village standards policy & practices and in compliance with legislative and regulatory requirements
- To support utilization of the quality improvement framework on clinical programs through program review audits and data analysis
- Develop and ongoing review of Dementia Manual (Policies Procedures Education & Tools) to ensure meet required standards
- To monitor analyze and support quality indicators and adverse events
- To conduct quality reviews based on outcomes as supported by AVP Clinical Support
Required Education Credentials & Experience:
- Registered Nursing Team Member (CNO certification) & Current registration and in good standing with a regulatory body in Ontario
Previous experience with Dementia Responsive Behaviors BSO Personal Expressions
Knowledge and/or job related experience in health care practices
Proficiency in the use of computer databases spreadsheets and literature search
Demonstrated ability to work collaboratively in a multidisciplinary team environment
Selfdirected wellorganized and detailoriented
Excellent interpersonal communication and presentation skills
Required Experience:
Director