The Director of Operations Therapy is responsible for all facets of practice operations while ensuring effective day-to-day operations and working in strong and active collaboration with providers and key health system and community leaders. Responsible for improving the productivity of an organization. Must be able to manage employees be a great problem solver and exhibit leadership qualities. Manage the implementation of business guidelines and strategies work with other department heads to ensure everything runs smoothly and in accordance with any guidelines.
Duties and Responsibilities
- Implements MGA strategies and ensures company goals and objectives are achieved in assigned sites.
- Directs people and monitors processes and programs across sites to achieve expected outcomes and contractual obligations and meet or exceed client expectations.
- Facilitates client understanding of connections between MGA strategic priorities and client needs and expectations.
- Communicates client feedback and companywide lessons learned regarding client relations with direct reports.
- Collaborates with Director of Therapy-Clinical regional team members and MGA colleagues at all levels and from all areas/disciplines to implement and monitor business process and clinical quality improvement initiatives across assigned sites.
- Tracks monitors and communicates key regional planning budgeting and forecasting activities. Assists and reviews the work of others on tasks associated with these activities.
- Reviews and analyzes budget and financial reports for assigned sites and takes corrective action as needed. Provides insight behind the numbers. Solves planning budgeting and forecasting problems/issues related to assigned sites.
- Proactively identifies and communicates potential financial issues/risks and takes action to drive improvements in regional financial performance. Identifies financial process and reporting inefficiencies and suggests improvements.
- Other duties as assigned and discussed with Vice President of Therapy Services
Leadership Skills:
- Experienced team leader and team builder
- Effectively mentors and develops others
- Critical thinking skills and effective decision maker
- Holds self and others accountable
- Ability to delegate tasks
- Excellent communicator
- Organized focused and productive
- Emotional intelligence and even temperament
- Genuine trustworthy and reliable
- High ethical standards and strong work ethic
- Creative innovative and inspiring
- Exceptional professionalism
- Confident independent and shows initiative
- Goals and results driven
- Positive energetic and compassionate
- Facilitates cooperation collaboration and good professional relationships
- Provides and receives constructive feedback effectively
- Good sound judgment and problem-solving skills
Qualifications :
- 3 years in operations/project management position
- Demonstrated leadership and vision in managing major projects/initiatives
- Delegates responsibilities effectively
- Excellent computer skills and proficient in Microsoft Office Applications
- Excellent communication and interpersonal skills both verbal and written
- Detail oriented and highly organized
- Comfortable taking initiative with general direction
- Excels at operating in a fast pace community environment
- Excellent people manager open to direction and commitment to get the job done
- Comfortable with a variety of responsibilities
- Fits the MGA culture (disciplined adaptable supportive creative)
- Ability to Pass Background Check
Additional Information :
Benefits include:
- Annual Base Salary: $95000 - $105000 bonus plan.
- Medical Dental & Vision Coverage Available 1st of the month following 30 days of employment
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- Voluntary Short Term & Long Term Disability
- Employee Assistance Program (EAP)
- 401(k) retirement plan
- Paid Time Off (PTO)
- 7 Company Paid Holidays
- 100% Company Paid Life Insurance
- Voluntary Life Insurance
- Accident Hospital and Critical Illness Insurance
- Identity Theft Protection Plan
- Discounted Legal Care Plan
At MGA we prioritize diversity equity and inclusion (DEI) in both our organization and the communities we serve. We understand that DEI is crucial to our success as a healthcare company allowing us to provide personalized care tailored to each patients unique needs and preferences. Our belief is that everyone regardless of their background or identity deserves access to high-quality healthcare services. We respect and value the experiences perspectives and identities of all individuals striving to create an environment where everyone can thrive. We are dedicated to attracting developing and retaining a diverse workforce that reflects the communities we serve without discrimination based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
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Remote Work :
No
Employment Type :
Full-time