Director Artificial Intelligence Technology

Universal Orlando Resort believes inperson collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being onsite full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.

JOB SUMMARY:

The Director of Artificial Intelligence provides endtoend technical leadership for the design development and deployment of AI and automation initiatives across the enterprise. Navigates the organizational vision and strategic path for AI directing the ideation and operationalization of advanced ML solutions that enhance efficiency support datadriven decisionmaking and solve complex business challenges. Provides handson guidance to crossfunctional engineering and data science teams overseeing robust model design data pipelines and scalable MLOps practices. Delivers technical leadership drives innovation and aligns AI initiatives with broader strategic goals.

MAJOR RESPONSIBILITIES:

AI Strategy & Technical Leadership

• Develop and articulate a clear AI vision and roadmap aligned with the companys strategic objectives.
• Champion the adoption and integration of AI initiatives across the organization to create business value.
• Collaborate with executive leadership to secure resources set priorities and measure performance against objectives.
• Serve as a subjectmatter expert in AI Machine Learning and Data Science best practices.
• Guide the exploration and application of novel approaches to solve complex business challenges.
• Ensure data quality integrity and governance practices are upheld in all AIrelated initiatives.
• Maintain awareness of ethical legal and regulatory considerations surrounding AI technologies.
• Implement responsible AI practices and ensure compliance with relevant data protection regulations (e.g. GDPR CCPA).
• AI solutions ensuring alignment with enterprise standards.

Technology Delivery

• Lead the design development and deployment of AI solutionsfrom concept to productionensuring projects meet quality scope and timeline requirements.
• Oversee best practices in model development training and optimization including the use of advanced algorithms and frameworks.
• Partner across Digital & Technology Teams to establish scalable ML infrastructures data pipelines and robust deployment frameworks.

Team Management & Development

• Recruit mentor and develop highperforming teams of ML engineers and other AI professionals.
• Set performance goals conduct regular evaluations and provide ongoing coaching to foster professional growth.
• Cultivate a collaborative innovative and datadriven culture that values continuous learning and improvement.

Stakeholder Engagement Partner Management & Communication

• Communicate complex technical concepts and research results to nontechnical D&T and Enterprise stakeholders including senior leadership and partners.
• Collaborate with crossfunctional teams (Product Marketing Operations Data Science Teams etc. to identify opportunities and ensure alignment of AI projects.
• Provide regular status updates performance metrics and ROI analyses of AI initiatives.
• Manage vendor relationships ensuring their contributions align with organizational goals timelines and quality standards while optimizing API integrations
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Bachelors degree in Computer Science Data Science Mathematics Statistics or related field.
• Masters or PhD in AI Machine Learning Data Science or a closely related discipline is highly preferred.

EXPERIENCE:

• 10 years of leadership experience in managing highperforming technical teams ideally within a global or matrixed organization.
• 8 years of progressive experience in Technical Leadership with proven expertise in AI Machine Learning Data Science delivering projects with scale from design to production.
• Strong background in statistical modeling predictive analytics and algorithm development.
• Strong Expertise in strategic planning and resource management for the implementation of largescale delivery inclusive of oversight into testing cycles (i.e. SIT E2E Regression Performance) with teams.
• 5 years of experience in a large Information Technology complex multiyear and multilocation projects and programs
• Proven successful experience in technical staffing selection and management for a wide range of IT solutions .
• Exceptional strategic thinking problemsolving and analytical skills.
• Strong communication and presentation skills with the ability to convey complex ideas to diverse audiences.
• Demonstrated ability to manage mentor and inspire technical teams.
• Or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

• Proven expertise in key coding frameworks like Python ML frameworks ML Tools and Platforms Data Engineering skills and Cloud Infrastructure.
• Strong expertise in architecture design and development with handson experience.
• Demonstrated ability to drive vision and strategy for technology initiatives particularly in modernization cloud transformation and AI adoption.
• Strong problemsolving and criticalthinking skills with an innovative mindset for overcoming technical challenges.
• Excellent communication and presentation abilities capable of translating complex technical concepts into business terms expressing ideas clearly and concisely in both written and oral formats.
• Effectively established rapport and influence outcomes.
• Ability to improve operational efficiency service delivery and information management across all supported systems.
• Commitment to sustainable and effective service delivery with a focus on scalability resilience and security.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.