Ward Receptionist - St Elizabeths Ward
Ward Receptionist - St Elizabeths Ward
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Job Description
We are looking for an experienced Ward Administrator to join our team at St Elizabeths Ward.
St Elizabeths a busy orthopaedic/surgical ward which was refurbished in 2018 to meet the increasing demands and expectations from patients. St Elizabeths has 16 patient rooms all with ensuite bathrooms. St Elizabeths ward has a vast turnover of patients as it also takes day surgery too so the rooms can be used more than once. It also at times has transfers from other wards but we do try to stop this practice as it is not good for the patient pathway.
Located in leafy St Johns Wood on the Jubilee line minutes from Central London our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely all profits fund our onsite Hospice St Johns.
What are the Responsibilities of this Ward Receptionist role
- To prepare patient notes ready for the nurses to admit.
- To complete daily work hours and recharge templates.
- To ensure internal worked hours are completed daily and correctly by all staff.
- To file patient notes correctly.
- To carry out photocopying and printing patient postoperative leaflets.
- Printing the To Come In patient list and theatre list for the following day.
- Order stores and agency staff on Proactis.
- Printing off pathology results.
- Clear communication skills receiving phone calls for patients to go to theatre and to collect patients from recovery.
- To receive incoming telephone calls to the unit and take messages from all departments taking action and communicate to the Nurse In Charge/Nurse effectively.
Am I the right person for this Ward Receptionist role
- Previous relevant experience working in a medical/healthcare environment or undertaking similar role
- Organisation skills and the ability to prioritize
- Professionalism and courteousness
- Excellent Customer Service Skills
- Proven IT skills
- The ability to work accurately and with high volume of work during peak times
- The ability to work flexibly and as part of a team
- Ability to ensure that all information is recorded accurately
Why apply for this role as Ward Receptionist
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training we offer our employees a wide range of benefits;
When you become part of the HJE Family these are some of the benefits you will receive:
- Private healthcare scheme worth up to 20000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interestfree season ticket loans
- Cycle to work scheme
- Free eye checkup vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
If you are ready for a new challenge and relish the chance to become part of a successful forward thinking organisation then we would love to hear from you.
Employment Type
Full-Time
