Executive Housekeeper
Executive Housekeeper
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Job Description
Role and Responsibilities
We are looking for an Executive Housekeeper to oversee our housekeeping department. Resort includes 50 sleeping rooms 3 houses pub and common areas. They will oversee all housekeeping staff and duties; handle scheduling supervise and motivate housekeeping staff and perform all other responsibilities as directed by the GM/AGM. Must be a team player and selfdriven. Ideal candidate would be receptive and enjoys being part of a team working together to achieve a common objective. Must have the ability to weekends and holidays and be on call when necessary.
Basic Responsibilities of this position include:
- Insure and oversee that rooms and public areas are clean and well maintained.
- Interview hire and train direct supervise and motivate staff. Staff to the appropriate occupancy levels. Enable an environment where motivated people want to join learn and do their best. Oversee a diverse team of welltrained housekeepers by modeling the way empowering sharing knowledge and coaching throughout the employment lifecycle.
- Oversees linen cleaning orders and billing ensuring accuracy and promptness.
- Conduct inspections of rooms and common areas.
- Orders cleaning supplies room supplies and other guest amenities as needed.
- Take actions for loss prevention maintain optimal health and hygiene ensure guest comfort and associate safety.
- Plan and schedule assignments and manage special requests for exceptional guest experience.
- Keep a pulse on supplies and expenses to meet or exceed budget goals.
- Respond to guest requests and concerns promptly and attending to guest needs with courtesy.
- Ensure equipment is maintained appropriately.
- Always displays a professional image through appearance and dress.
- Other duties as assigned.
Qualifications and Education Requirements
- 2 years of employment related experience in hospitality housekeeping management or combination of.
- Supervisor skills are required and management experience is mandatory.
- Must be able to communicate effectively with staff management and guests.
- Ability to understand and provide friendly guest service.
- Ability to understand and comply with proper cleaning techniques procedures and brand standards.
- Ability to identify and investigate and resolve basic issues.
- Ability to follow an appropriate course of action based on policies and procedures.
- This position requires continuous movement and standing and the ability to lift up to 25 pounds and push or pull up to 35 pounds.
- Spanish speaking a huge plus but not required.
Preferred Skills
- Attention to detail and good organization skills are preferred.
- Efficient time management skills are necessary.
- Ability to work alone or with others.
- Ability to articulate and present oneself in a positive and professional manner.
- Maintain a safe clean sanitary workplace and their personal behavior and job performance to support.
- All areas of operations pertaining housekeeping are Guests Ready and maintained to a high standard of presentation.
- Excellent customer service skills.
- Exceptional organizational leadership problemsolving and communication skills.
- Able to speak and or write Spanish is a plus!
Additional Notes
All managers are provided with shift meals.
Resort offers matching 401 K after one year of employment.
Paid Leave Time.
Holiday Pay.
Use of Resort Pools & Fitness Center.
Discounts on equipment rentals and retail at all Resort venues.
Employment Type
Full-Time
