Production Manager - Flooring
Production Manager - Flooring
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About Us
Floor Coverings International (FCI) is recognized as the best flooring company in North American. With hundreds of offices across the country we are rapidly expanding our presence across western Washington.
FCI of Redmond is part of that expansion. We are a locally owned and operated residential flooring company that sells and installs all types of flooring including carpet hardwood and luxury vinyl. Our goal is to provide the best customer experience in the flooring industry from when the customer first calls us to when they signoff on the successful completion of their project.
With rapid growth planned for the next few years the successful candidate will have many opportunities to take on additional responsibilities and learn new skills.
About You
The successful Production Manager will have the following skills and experiences:
Customer Obsession. Your primary focus is to deliver a great customer experience for every flooring project that we do. As part of this you recognize the importance of timely accurate customer communications and understanding exactly what the customer is looking for in their flooring project.
Flooring installation. You will understand all the steps required to successfully install flooring according to the manufacturers specifications. You will have a good working knowledge of home construction including subfloors and stairs and know how different subfloor types and grade levels affect floor installation.
Attention to Detail. Our customers expect us to deliver 100 quality every time. This means having a eye for detail ensuring that nail holes are covered transitions installed correctly and no shortcuts are taken.
Problem solving. You will be selfsufficient and able to troubleshoot and resolve problems independently without the need for supervision.
Supervision. You have overseen the work of others and know how to get the best out of the people you supervise.
Job Description
FCI of Redmond WA is looking for a Production Manager to join our growing team. This critical role ensures that we deliver on our promise of providing the best customer experience in the flooring industry.
You will be responsible for overseeing the production process for all our flooring projects ranging from halfday bathroom LVT installations to multiweek wholehome hardwood installations that include sanding and finishing.
The core responsibilities for this role include:
Work closely with the President Office Manager and future Design Associates after every sale is landed to ensure a complete understanding of the job.
Source and order materials for each job balancing the need for efficiency and profitability.
Select and supervise the best installation team for each job.
Ensure all materials are ready prior to starting each job. This may include painting staining or trimming materials in our warehouse and delivering materials to the jobsite.
Assist in installations where necessary and occasionally do small installations or repairs yourself.
Conduct regular customer checkins sharing information and updating customers on progress.
Complete a final walkthrough with the customer with the goal of receiving a positive online review.
Additional job requirements include:
Ability to drive a forklift truck
Ability to lift and carry up to 80 lbs of material
Work with hand tools and power tools along with paints stains and finishes
Resolve any customer complaints with urgency
Assist the Office Manager in accurate invoicing
Work Home Show booths as needed (up to 4 per year) which may include weekend hours
Conduct occasional sales visits when the President or Design Associate is unavailable
Compensation: $25.00 $33.00 per hour
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shopathome model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a serviceminded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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