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Our Mission: Quality compassionate care for all.
Our Vision: Reimagine health care through connection service and innovation.
Our Core Values: Be Kind Trust and Be Trusted Work Together Strive for Excellence.
Are you passionate about making a meaningful impact in healthcare and helping patients navigate their financial journey At Logan Health we are seeking an enthusiastic and compassionate Patient Financial Advisor to join our team. In this dynamic role you will be the goto expert for patients and their families guiding them through financial responsibilities and presenting various payment options with empathy and clarity. You will play a vital role in connecting patients with resources including assisting with Financial Assistance applications and partnering with pharmaceutical companies to secure grants and financial aid. Your commitment to providing exceptional support will help our patients focus on their health and wellbeing driving our mission to deliver outstanding care.
Conduct bedside interviews with patients to explain financial responsibilities and document all interactions.
Process Financial Assistance applications according to policies and guidelines.
Collect payments at the point of service set up payment plans and update the Accounts Receivable system.
Assist patients with pharmaceutical assistance programs following established procedures.
Review provider and chemotherapy schedules monitor insurance claims and coordinate followup with billing.
Evaluate chemotherapy protocols to determine insurance coverage and patient responsibility.
Collaborate with clinical staff for preauthorization or other financial needs impacting scheduled services.
Meet with patients to address financial questions and coordinate with relevant departments.
Maintain communication deadlines and work toward team goals.
Provide a welcoming caring and serviceoriented patient experience.
Maintain consistent attendance as scheduled.
1 years of experience with basic accounting principles and mathematical computations including percentages required.
Proficient with technology; including proficiency in Microsoft Office Suite with intermediate knowledge of Microsoft Excel including data entry formulas and basic functions.
Ability to effectively and clearly convey financial information concepts and programs to various audiences.
Prior experience in a healthcare organization working with clinicians insurance carriers and government entities.
Possess an understanding of the confidentiality laws that govern the providerpatient relationship including but not limited to HIPAA guidelines.
Excellent verbal and written communication skills.
Possess the ability to learn other software as needed.
Excellent organizational skills detailoriented a selfstarter possess critical thinking skills and be able to set conflicting priorities.
Commitment to working in a team environment and maintaining confidentiality.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact professionalism and diplomacy.
Shift:
Variable (United States of America)We are committed to creating a supportive teamdriven environment where your skills can flourish. Our organization operates 24/7 offering flexibility in your schedule while empowering you to be a part of something biggerimproving healthcare outcomes for all.
Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of PreEmployment Screening Requirements
If you receive a job offer please note all offers are contingent upon passing a preemployment screening which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/MF/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law. If you require accommodation to complete the application testing or interview process please notify Human Resources.
Required Experience:
Unclear Seniority
Full-Time