drjobs Accepting Resumes for Future Openings Insurance Customer Service Representative CSR

Accepting Resumes for Future Openings Insurance Customer Service Representative CSR

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1 Vacancy
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Job Location drjobs

Slidell, LA - USA

Yearly Salary drjobs

$ 32000 - 65000

Vacancy

1 Vacancy

Job Description

Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
Join Our Team A Place Where Your Work Truly Matters!

At All Saints Insurance Agency we are looking for a clientfocused servicedriven Insurance Customer Service Representative (CSR) to join our growing team. This role is perfect for someone who enjoys building relationships delivering outstanding client service and growing within a supportive teamoriented agency.

Why Youll Love This Role

Stability & Growth Base salary with bonus opportunities based on client retention & account growth.
ClientFocused Work with existing clients to provide service policy updates and proactive solutions.
Career Development We invest in your training licensing and continuing education so you can grow with us.
WorkLife Balance MondayFriday schedule no nights or weekends!
Positive & Fun Office Culture Supportive team office perks and even our office dogs Jax & Dixie to keep things fun!

What Youll Do
  • Help Clients with Policy Updates & Questions Be the goto resource for policy changes renewals and coverage inquiries.
  • Retention & Relationship Management Check in with clients proactively to ensure satisfaction and policy retention.
  • CrossSell When It Makes Sense Identify coverage gaps and recommend additional protection (e.g. bundling home & auto).
  • Stay Organized & Efficient Use NowCerts AMS to process payments documentation and client followups accurately.
  • Collaborate with the Team Work with agents to ensure a seamless customer experience.
What Were Looking For
  • Experience: 2 years as an Insurance CSR or Account Manager in an agency setting preferred.
  • Licensed in Louisiana (Property & Casualty) Or willing to obtain within 30 days (Life & Health a plus).
  • Exceptional Customer Service & ProblemSolving Skills You love helping people!
  • DetailOriented & Organized Ability to multitask in a busy environment while keeping client records accurate.
  • TechSavvy & Adaptable Comfortable with AMS/CRM software and Microsoft Office.
  • Team Player Mindset We thrive on collaboration and a positive attitude!
Compensation & Benefits
Competitive Pay: Base salary performancebased bonuses
Paid Time Off & Holidays Because worklife balance matters.
Training & CE Support We pay for ongoing education and licensing renewals.
Office Perks Team lunches casual Fridays and daily visits from Jax & Dixie.

How to Apply: Submit your resume through Indeed and a submit a brief cover letter to highlighting your relevant experience and why youre interested in this position.

Were moving quickly to hire the right person for our team apply today! If we feel youre a great fit for our team we will reach out via email so please keep an eye on your inbox and check your spam just in case!
Compensation: $32000.00 $65000.00 per year

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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