Veterinary Receptionist
Veterinary Receptionist
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Job Description
Prairie Lane Veterinary Hospital is hiring a fulltime veterinary receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fastpaced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our team expect to be supported in your work and home life with:
- All the benefits you deserve for fulltime employeesmedical dental vision retirementplus an employee pet discount because we know your pets are family too.
- Paid time off for fulltime employees. Take the time you need to recharge
Salary:$17.00 $20.00 per hour determined by the candidates skills experience and qualifications.
Schedule:3840 hours per week. Will need to be open to working rotating Saturdays when we open on Saturdays again!
Key Responsibilities:
- Greet clients and their pets complete the appointment signin process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and followups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
Employment Type
Hourly
