Business Support Apprentice

Business Support Apprentice

Darlington

Salary

Salary: 16yrs 17yrs: 7.71ph 40 hours per week including time at college

Over 18yrs: 10.71ph 42.5 hours per week including time at college

Over 21yrs: 12.21ph 42.5 hours per week including time at college

Apprenticeships are an underpinning part of Mearsphilosophy;we are committed to developing the next generation of our workforce many of our most senior people started their working life as an apprentice.Whether you are fresh out of school or college or looking for a complete career change Mears can offer you a great foundation to your future career and beyond.

About the role

During your apprenticeship within the Darlington branch you will be part of the commercial repairs team your main duties will be supporting the team with quotations viewing reports downloading and updating invoices involved in meeting minutes moving jobs through on MCM ensuring all documents are up to date on MCM and general administration office work.

Accountabilities:

• Receiving inbound calls from customers/service users
• Sending and responding to email communication
• Logging and investigating repairs.
• Completing assignments apprenticeship. 2 hours a day provided towards working on assignments)
• These assignments will be customer service based and will often where possible relate to the work they are currently doing within their job role.

Role Criteria:

• GCSE Grade 4 or above in both Maths and English
• The ability to learn and develop a thorough knowledge of the skills technology and safety procedures required to carry out the full range of tasks
• Strong communication and interpersonal skills
• The ability to understand and interpret work instructions
• Be able to establish and maintain good customer/client relationships
• Hardworking
• Selfmotivated

All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship

Benefits we can offer you

• 25 days annual leave
• Cycle to work scheme
• Sharesave a simple way of saving money direct from your salary for 3 years in order to buy Mears Group shares at a price that is fixed and discounted at the outset.
• Eye Test Vouchers
• Employee Assistance Programme
• Mears Fun Day Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include Alton Towers Drayton Manor etc.
• Staff perks with Mears Rewards discounts of up to 10 on coffee weekly groceries holidays the list is endless.
• Be part of a friendly and dedicated team
• Volunteering Leave Mears supports employees to undertake volunteering in the community in support of our social value commitment.
• Use and access to the latest technology

Apply below or to discuss your application further; contact:

If you need any help with your application process we are here to support you. We will be accessible every step of the way.

At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.