Location: Remote
Reporting to: Client Partner
Who We Are
Massive Rocket is a highgrowth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago we have experienced swift growth and are now at a crucial juncture aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale leveraging the latest in web mobile cloud data and AI technologies. We pride ourselves on innovation and the delivery of cuttingedge digital solutions.
Every role at Massive Rocket is Entrepreneurial Successful people at Massive Rocket will not only think about their role but understand the roles around them their goals and contribute to the success and growth of their team customers and partners.
What We Offer
Fastmoving environment you will never stop learning and growing
Supportive and positive work culture with an emphasis on our values
International presence work with team members in Europe the US and around the globe
100 remote forever
Flexible Vacation Policy
Career progression paths and opportunities for promotion/advancement
Organized team events and outings
What were looking for
The Account Manager at Massive Rocket is a dynamic resultsdriven role focused on proactively generating new business opportunities and nurturing existing client relationships. Sitting within the sales team and reporting to a Client Partner this role combines both hunting and farming. Youll drive Massive Rockets growth by identifying and closing new clients and will work collaboratively with our delivery team to tailor compelling pitches proposals and pricing ensuring our offerings meet prospective clients needs.
You will also be responsible for retaining and growing your own roster of clients leveraging a deep understanding of Massive Rockets services and excellent people skills to build rapport with your customers and identify growth opportunities that add genuine value and build longterm engagements. Youll play an active role in each of your account teams working in close collaboration with Project Managers and delivery experts to uphold the agencys high standard of quality.
Responsibilities
New Business Development
Pitching and Proposals: collaborate with the delivery team to create tailored pitch presentations commercial proposals and pricing.
Negotiation and Contracting: support Client Partner with contract discussions facilitating successful closure with client procurement teams.
Client Onboarding: manage the handoff to delivery ensuring new clients experience a seamless transition.
Account Establishment and Transition
Initial Client Relationships: build a strong foundation with clients establishing Massive Rocket as a trusted partner from the outset.
Collaboration with Delivery Team: support the delivery team to align projects with client needs and ensure proper resourcing for profitability.
Client Growth
Identifying Growth Opportunities: constantly and proactively monitor your assigned accounts to identify potential areas for additional business.
Strategic Roadmaps: assist in crafting roadmaps for future projects with guidance from the Client Partner preparing the client for growth.
Customer Relationship Development
Relationship Standards: set and maintain the standard of excellence in client experience to build lasting partnerships from the start.
Experience
5 years in a salesfocused clientfacing role ideally in tech or digital marketing sectors.
Background in Sales Marketing or Business Development with an ability to quickly grasp technical concepts and customer engagement strategies.
Familiarity with any two of the following areas is beneficial
CRM and Customer Engagement Strategy
MarTech CDP CEP Marketing Cloud
Customer Data Management
Data Analytics and Reporting
Key Skills
Proven Sales Acumen: Demonstrated ability to meet and exceed sales targets with experience in consultative selling.
Relationship Building: Excellent interpersonal skills with the ability to establish trust and rapport with new clients.
Organisational Skills: Strong project management skills with a proactive approach to managing the transition from sales to delivery.
Communication: Strong verbal and written communication skills capable of delivering clear and persuasive pitches.
During the process please be ready to provide:
Valid work visa Massive Rocket does not provide sponsorship at the moment.
Proof of identification: ID card passport Utility bill (Gas Water Electricity)
2 references Name Relationship Contact details (Email Mobile)
Contractors Only: proof of incorporation and insurance
Account Manager
